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The Simple Way to an A Complaints & Reviews

The Simple Way to an A - California, Van Nuys / Deceptive return policy

Md

In radio ads, the company offers a guarantee of of improved grades or your money back. Written policy posted on web site (not seen by me before purchase over the phone) is for a 32-day money-back guarantee. However, I was told over the phone that they would take the product back unopened after the 32-day window. Return period window begins on date of order, NOT date of receipt, so you have about three weeks to try it. If you call them during the return window period, however, they attempt to convince you to give the product more time to work. Then, once the 32-day window is up, they refuse to...

The Simple Way to an A - Florida / fraudulent practices and overcharges

Du

Hear on Sirius radio...sounded like a good idea for $12.95 trial offer..good for 30 day then could return. Received after 3 1/2 weeks, looked over product and attempted to return...was told the 30 days was up and couldn't be returned. They count the first day of order as beginning the 30 day trial period, not upon receipt. Called dozens of times attempting to return to be told "we don't have record of your calling, you must provide us with phone bills showing you've called us" provided this and am now told we haven't received your fax or via mail, finally told this past time it just doesn't matter, we refuse to return. It is a simple way to scam consumers.