Sort by: Date | Popularity

The FRS Company Complaints & Reviews

The FRS Company / Unauthorized Credit Carch Charge


I ordered the free sample and paid for shipping for 7 dollars. I even called an cancelled letting them know I don't want futher shippments. Guess what? They shipped my 62.65 worth of the FRS stuff. I call the number again. They tell me they will accept the return, give me a RMA number, but now I have to pay for the return. The customer service "professional" doesn't see that it was their fault. He just says that he is following policy. I ask for a supervisor (don't think he really was one). He basically says that since it isn't in the system, it didn't happen. I told...

The FRS Company - California, Foster City / Unauthorized Charges


I ordered a free trial and agreed to pay shipping of $6.95 which was charged to my credit card on 11/14/08. Upon examination of my credit card i have an unauthorized charge from this company dated 12/07/2008 for $69.98 this was done without my permission or credit card authorization.