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4.4 531 Reviews

TD Ameritrade Complaints Summary

17 Resolved
80 Unresolved
Our verdict: With TD Ameritrade's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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12:00 am EDT

TD Ameritrade Mixed Experiences with Ameritrade Holding Corporation

As someone who has been with Ameritrade Holding Corporation for a while, I have had mixed experiences. While the platform offers a range of investment options and tools, customer service has been a significant issue. There have been instances of unprofessionalism, lack of knowledge, and delays in resolving issues. The transition to Schwab has also caused some disruptions. On the positive side, the platform is user-friendly, and the Think or Swim trading app works well for certain types of trading. Overall, it's essential to weigh the pros and cons before committing to Ameritrade Holding Corporation.

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3:42 pm EDT
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TD Ameritrade Excellent complany

I have been doing business with this group for years now. I can tell you that for the most part it has been a pleasure. I've used them for investments and car loan. Great on all.

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8:40 am EST
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TD Ameritrade As good as it gets

I've used the TDAmeritrade website for about 15 years... even before the original company, Ameritrade, acquired TD Waterhouse. I've never been disappointed.
They support my retirement accounts and my regular "trading" account. The website is ultra user friendly and all postings seem to be instantaneous. Their charts, history, cost basis, etc. tabs allow me a plethora of information regarding my investments. Currently operating with a "no fee" policy for my manual trades on their site, it's as good as anyone can expect... in my opinion, of course.
Whenever I have a question, a simple phone call to their 800 # is quickly directed to a real live human being who usually has an answer in just a few seconds. If not, the rep puts me on a short hold, inquires of a more knowledgeable source, and returns with the answer.
I'd recommend this investment company and their website to any of my very best and close friends... if they asked me.

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  1. Pros
    1. Robust trading platforms
    2. Extensive research tools
    3. No minimum account balance
    4. Wide range of investment options
    5. Superior customer support
  1. Cons
    1. Higher trading fees than some rivals
    2. No direct crypto trading options
    3. Platform can be complex for beginners
    4. Limited international trading opportunities
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2:41 pm EST
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TD Ameritrade Bogus RMD failure notice

Appears a notice on all IRA accts requiring an RMD have been hit by a bogus RMD failure notice for year 2023. Notice appeared on front page of each IRA acct requiring a RMD following posting of final prices on Fri 12/29/23, after midnight of last trading day of the year. Apparently done to create a panic on those over age of 70 where RMD is required. Probably done by disgruntled Ameritrade employee on his/her last day on job w/transition of Ameritrade accts over to Schwab. W/no one there over the holidays, would expect havoc at the company once the open back up in 2024.

Confidential Information Hidden: This section contains confidential information visible to verified TD Ameritrade representatives only. If you are affiliated with TD Ameritrade, please claim your business to access these details.

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12:26 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

TD Ameritrade - Introduction of accredited investor & force termination of account

Received an email from TD Ameritrade Singapore on Oct 18th, 2023. This complain is about 2 options given to client's account: i) To be Accredited Investor - to qualify, refer to link below https://www.tdameritrade.com.sg/accredited-investor.html ii) Force account termination - one month period given to withdraw entirely, otherwise will be charged...

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7:28 pm EDT
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TD Ameritrade Foreign security fees

I m customer TD Ameritrade,unknown hidden fees that they say deposit firm charged but not show up for a month,I was charged 2 times for 44.00 each.

I wanted to buy 5 shares @$1.485 each,the cost was $14.38 that included $6.95 commission,and the foreign fee was added 2 days later,this put me in a negative cash debit call $44.00,I didn’t understand the difference,which they show a client agree form.I had no idea of this,so I thought if I resell the 5 [protected]@$1.552 , is $6.95 value,then other shares to cover the loss,of $44.00,i tryed to bring balance down,but only to $25.83 I was trying to work on a countess adjustment,when sold the shares back they charged me$44.00 again,now Negative cash debit call Is negative $69.83,@nd my other positions value $2.24.so it’s my fault,their asset protection is false,misleading,ponzi scheme or racketeering would continue

Desired outcome: Transfer stocks to other firm,and apply any courtesy adjustments to correctly address the $69.83 negative balance

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Update by A Holes
Aug 27, 2023 7:30 pm EDT

Can’t trust them

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11:50 am EDT
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TD Ameritrade Beneficiary IRA

On 7/18/23 I submitted an application for Ameritrade to create a Beneficiary IRA so I could received the funds held by Ameritrade in my deceased father's IRA. Although it should only take 3-5 business days to create an Beneficiary IRA, as of today it has not yet been created. On 7/26/23 I called for an update, and was told Ameritrade was backed up and they were currently working on applications submitted 7/1/23. Today, 8/3/23, I again called for an update, and was told they are currently working on applications received 6/30/23. What?! It has been over a week, and they are going backwards instead of forwards with the applications? All I want is the money my father left me, and nobody at Ameritrade will give me a straight answer nor can they connect me to someone who can. It is starting to feel like a Bernie Madoff situation, and I'm feeling very nervous about whether I'll ever get the money my father left me.

Desired outcome: Create the Beneficiary IRA so I can receive the funds my father left me

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10:18 am EDT

TD Ameritrade TD Ameritrades Antiquated "Verbal Password" Verification

These [censored]s at TD Ameritrade cannot seem to get anything right. I have step by step done what they asked to get this [censored]ing "Verbal Password" removed as I nor anyone else applied it to my account. I have all but sent these idiots a damn Stool Sample. After a year, they still didn't remove the verbal password. Then a manager wants me to send it all over again with a hand written letter take a pic of it and send thru their message center. That [censored] hadn't worked in the past, I am trying to close my account and be done with these people. I had a fractional share amount that had to clear out after i downloaded 99% of my money and i have been denied 2 times and the funds were put back in the TD Ameritrade account I am wanting to close. They say on the phone to go see why in their stupid message center so i did, It doesn't tell me why so i called and they will not talk to me without this [censored]ing verbal password that I never set. So, I guess they get to "Steal" my funds. WTF

Desired outcome: Close my account and find someone who has an updated method of verification such as a text message code or something like that. This method is total [censored] for the position they are in.

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Mike Smith
, US
Dec 30, 2023 9:53 am EST
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They think it's fine to "steal" your money in a fee to transfer out (undisclosed while you request it) after they take hours of your time - repeated occurrences -- with their password system. They have yet to reimburse me. This was not the first time - it's a dark situation against their small customers.

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8:16 pm EDT
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TD Ameritrade Joint account close/with funds of 7802.00

My name is shuan roby i open a account in feb of 2023 ok i had no issues with opening a account. I verify myself by linking my personal account to td ameritrade made a opening deposit. About two days later i had the money to go back to my personal account.Okay the rest of the month went by than the whole march went by i was still able to login my account. April 17, 2023, i open a new account a joint with my lover we deposit a check for 7800 it was cool. Until the next day i was unable to login the old account nor the new account. I called customer services inform me the reason why td ameritrade fraud dept. Block the account because of the account in feb it was reported for fraud back in feb. They closed the account that was open in april to protect my account thats funny the fraud dept didnt protect me in feb by leaving that account all the way until april. These people have ran me around in circles providing them everything and proof of who me and my lover is. I even called with the bank where the check came from. Still these people (td ameritrade) is still not releasing my money if they are protecting why when they got a fraud notice on my account by it self why they didnt protect by closing that account.They should have close my first account soon as fraud was reported by this unknown source i didnt report anything on their. I have not gotten anything yet call or wrote me emaiil nothing saying why the account was block

Desired outcome: I WANT A FAIR AND TRUTHFULLY REASON OF WHY THEY WENT AGAINST COMPANY PROMISES AND I WANNT MY MULA BACK

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10:44 am EDT

TD Ameritrade TD Ameritrade closed my account and blocked my money.

Hello, please help! I'm from Kazakhstan. My name is Askarova Dina Usenovna. My English is very bad, please forgive me. I opened an account with TD AMERITRADE in 09/18/2021. On 01/25/2023 my account with $4551 money was blocked. I didn't receive any notification or email. When on 01/25/2023 I called TD they said that my account was blocked, they called for the second time on 01/30/2023 and said that my account was closed, they do not give any more information. On 01/12/2023, my sister transferred money to my TD account from her TD account for about $4,000, no more actions were taken. On 05/04/2023, I received a letter from TD Ameritrade to my home address where I live in Kazakhstan that my account was closed. This letter is dated January 27, 2023, delivered to my address in Kazakhstan on April 5, 2023, but nothing is written in this letter about my money. I can’t get through to Ameritrade Trade House, they don’t answer letters. That was all my savings of $4551. Please, help. As evidence, I am enclosing the letter that I received and the document about my account. I can't understand why my account was suddenly blocked and closed and the money was frozen. I ask you to explore. Please help me get back my $4551 money that I earned myself.

Desired outcome: I want my money back - $4551

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7:24 am EDT

TD Ameritrade Blocked my account and my sister's account on the same day, and the money is blocked

Hello, please help! My English is very bad, please forgive me. On 01/25/2023 my account with $4551 money was blocked and my sister's account was blocked on the same day. We both didn't receive the email. When they called TD on 01/25/2023 and said that our accounts were blocked, they called a second time on 01/30/2023 and said that our accounts were closed, they do not give any more information. And on 01/12/2023, my sister transferred money to my account in the TD from her account in the TD for about $ 4,000, no more actions were taken. I can't figure out why our accounts were suddenly blocked and closed and the money frozen. Please help me get my account and money back. I called the support service several times, they said to wait 60 days, but today 61 days have passed.

Desired outcome: please return my money and account in TD Ameritrade

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4:28 pm EDT
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TD Ameritrade Holding my money without my consent or authorization (re-posting since I lost my email password)

Last year I deposited $ 6,000 into my newly created TD Ameritrade account and purchased a number of shares of a certain stock, Fisker. However, my account did not have enough money for the number of shares I requested to purchase. TD Ameritrade got upset and sent me a rude letter stating that they no longer were interested in doing business with me and not to contact them. Also, they locked me out of my account since last year. I begged and pleaded with them to allow me to access to my account so that I could sell my stock that was losing money. They ignored me and eventually just a few days ago sent me a check for around $ 3,500 the current value of the stock that I had wanted to sell months ago. I have been unable to access my account for over 9 months due to their locking me out of my account. This unauthorized hold on my account was in my opinion unethical at best. My recommendation is to be extra careful with TD Ameritrade. (re-posting since I lost my email password)

Desired outcome: Refund of the full amount of my funds. Preventing TD Ameritrade from locking out future customers they get upset with.

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1:43 pm EDT
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TD Ameritrade Holding my money without my consent or authorization

Last year I deposited $ 6,000 into my newly created TD Ameritrade account and purchased a number of shares of a certain stock, Fisker. However, my account did not have enough money for the number of shares I requested to purchase. TD Ameritrade got upset and sent me a rude letter stating that they no longer were interested in doing business with me and not to contact them. Also, they locked me out of my account since last year. I begged and pleaded with them to allow me to access to my account so that I could sell my stock that was losing money. They ignored me and eventually just a few days ago sent me a check for around $ 3,500 the current value of the stock that I had wanted to sell months ago. I have been unable to access my account for over 9 months due to their locking me out of my account. This unauthorized hold on my account was in my opinion unethical at best. My recommendation is to be extra careful with TD Ameritrade.

Desired outcome: Refund of the full amount of my funds. Preventing TD Ameritrade from locking out future customers they get upset with.

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11:10 am EST
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TD Ameritrade IRA roll over pension

After my husband, Richard T. Haberstroh passed away on July 8, 2021, I inquired about his pension. I was informed by Bank of NY Mellon that his pension of $119,000 was transferred to an IRA account at TD Ameritrade on March 10, 2010. I was also informed to contact TD Ameritrade. When I contacted TD Ameritrade they told me that the account had that money but they couldn’t give me any more information unless I sent them his death certificate to close the account and a copy of the surrogate certificate that I am the executor of the estate. After several calls, a certified letter and emails, I was told the same thing over and over that his account was closed on July, 2022 and that there was no money. They wouldn’t give me an explanation as to how that money disappeared. He worked for Bank of NY Mellon for over 35 years and earned that pension. I want to know where that money is? It just doesn’t disappear. The money is there because I was originally told it was. Now they are saying it isn’t. Where is it? I want my husband's pension. I want answers.

Desired outcome: I would like TD Ameritrade to find the $119,000 from my husbands pension and send me a check for the full amount.

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12:49 pm EST

TD Ameritrade Error made by employee, yet I paid the cost

My name is Richard Mack, I closed an account with TD ameritrade about two years ago,due to personal circumstances, I opened a new account in 1/23 I made an ach deposit of 300.and another 200. two days later.i received a message that my bank account couldn't be found,yet it was the same account that i had used also double checked before entering bank info. during this time i purchased 50 shares of PMETF and 200 shares of LURAF, but i noticed the message still in my inbox so i called to find out why, and was told the same thing, so he verified with me the bank account number that he saw was the same as it is on my bank account,then last week just checking my account i noticed a difference in my shares of PMETF 39 missing i believe, and so yesterday in speaking with another rep. she noticed and compared to my bank statements that no micro deposit was ever sent and that was the crux of all that followed, yet in your system it read that it had been sent which was false and my bank statement can prove it, with that being said I feel that my shares should be returned including the gains updated. This was no my error and to make matters worst I wasn't notified by mail that this was being done until last sat i got the notice, yet they had taken away my shares already , had the notice been sent in time i could have easily rectified the situation with the necessary reimbursement since it was just pointed out that my shares had been bought with a margin account, something i was totally unaware of because I had made the deposit and bought the shares, as far as i knew all was fine, but due to Micro deposits not being sent, I should have to lose my stocks. This the very first month of returning to TD Ameritrade< i didn't go to another firm because i am familiar with the operations, and comfortable that i can reach them anytime.. Can someone please get back to me as soon as possible.. RL. Mack

Desired outcome: To have my shares returned with updated gains, and any restrictions put on my account

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Update by Richard Mack
Feb 07, 2023 12:52 pm EST

why are all the posted resolved complaints well over 10yrs old?

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Larenz Tate
, US
Feb 03, 2024 3:34 am EST
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Following several good investments with a Crypto trading broker company, I ended up My savings funds stolen by an online fake broker. All thanks to macwiki @ proton. me

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10:27 pm EST

TD Ameritrade Get back your account/ retrieve lost funds

I got in touch with hacktivist webghost33 on instgram who helped me to retrieve my $28000 withdrawal. TD Ameritrade got good trading experience platform. But when they don't let you withdraw your wins , that's when you get the first red flag. Although my experience was a little different because i finally got my money retrieved after series of back and forth with the platform, thanks to webghost team for the assist. It's highly unacceptable to get customers stressed like that.

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3:12 pm EST

TD Ameritrade Account blocked to get my tax from (1099)

Hello Team,

My account is blocked and I am not able to get 1099 TAX form for the tear 2022.

It is not fair to stop getting TAX documents.

I Don't have any other option left except raising a complaint with FINRA and SIPC.

Please help to get my tax documents into registered email.

Name : Mallikarjuna Thondapu

EMail : [protected]@gmail.com

Account No : [protected]

Malllikarjuna

Desired outcome: Need TAX documents (1099) year 2022

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Update by Mallikarjuna Thondapu
Jan 24, 2023 3:20 pm EST

Team,

Please help.

TD Ameritrade team blocked my ROTH IRA account to trade, transfer, withdraw without any reasons. I will complaint to FINRA and SIPC for blocking ROTH account.

Name : Mallikarjuna Thondapu

ROTH IRA Account no : [protected]

email : malli1710@gmail.com

contact : [protected]

Please investigate and help me to get my ROTH IRA transferred / withdrawn.

Sincencerly

Mallikarjuna Thondapu

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Justine Mark
, US
Jan 24, 2023 10:25 pm EST

I got in touch with hacktivist webghost33 on instgram who helped me to retrieve my $28000 withdrawal. TD Ameritrade got good trading experience platform. But when they don't let you withdraw your wins , that's when you get the first red flag. Although my experience was a little different because i finally got my money retrieved after series of back and forth with the platform, thanks to webghost team for the assist. It's highly unacceptable to get customers stressed like that.

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5:10 am EST
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TD Ameritrade Illegally extending unsecured credit lines and withholding client funds.

I recently switched brokerages to TD Ameritrade. Within the last 2 or 3 weeks. An error on my part with the funding account number resulted in 3 ACH transfers to have insufficient funds. I caught my error before the ACH transfers were returned for nsf. I called TD Ameritrade and let them know about my mistake before they saw it. I am being honest. 5 calls and 2 emails over just a few days and all I get told is that fraud/loss prevention is doing an investigation. Before I noticed my mistake that resulted in my 3 ach transfers being rejected, I placed some trades. They were covered by margin. One of the stocks had gains. The dollar amount shouldn't matter. There was a margin and a reg T call which I covered by liquidating some shares. I did this right away. I still have yet to speak with any individual that represented either their leadership, fraud, loss prevention or front line management teams. My online access is revoked. I still hold positions and have a cash balance. There has been no attempt to contact me on TD's part. There is a refusal to give me the slightest idea why my funds are being held against my will. They only say that I will get a letter and should be able to access my funds in 60-90 days. The dollar amount doesn't matter. At least 7 attempts have been made by myself to rectify this issue. I get no courtesy whatsoever from TD. I have bills and a family. How can I get them to release my funds? The margin was covered immediately. I need to file an official complaint against TD. They employ illegal lending practices. An unsecured revolving line of credit in my name bought those stocks. TD was the one who issued it. 20 years of my life was spent as a retail bank Branch Manager. BofA being the largest institution. I am familiar with processes. There was not even an attempt by TD to be truthful. I did not ask for an unsecured revolving line of credit. It has been paid in full ever since I was notified. What grounds are they acting on? I have been forthright this whole time.

Desired outcome: I would like to be able to draw from the cash portion of my funds. Everything else is to be transferred as is to the brokerage of my choice. I want 7.5% simple interest compounded for my funds comparable to a 90 day time period.

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Update by Marley4041@gmail.com
Jan 09, 2023 5:39 am EST

I have covered every scenario in my head. I dealt with situations no different than mine for 20 years from the other side of the table. Longtime address, correct ssn for myself and my wife. Its not a KYC issue or any other discrepency. I am positive. Nothing has changed in forever except me meing in business for myself now. Banking is my past. I was never licensed beyond lah for my positions. Wouldn't 99% of a fraud investigation be contacting me?

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9:45 pm EST
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TD Ameritrade Cheating and dishonest

On Friday 12-16-2022 I placed 2 options total of 9 contracts limit sale at $2.5 when it opens it shoot up to $3 in the money but the money never went into my account I tried to resale it but I am not able to because the system thinks the position had been filled so I can't resale it. I called customer service and they told me not to force it to resale wait until the system cleared, I called them three times and tried to resolve this issue but had no luck the end of the day the option expired worst nothing and they told me I did not try to sale I did several times but it keeps rejecting

As far as honesty they are not the honest business practice they will cheat on you just like they did to me stay away from TD AMERITRADE

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5:00 pm EST

TD Ameritrade Claim Of Account Owner Fraud

I first open an account with TD a couple of years ago I used to trade under PDT. I just sold an investment property and use half of the money to get myself above the PDT rule. I just added another 5k yesterday. Today they close my account and have my money hostage. They say i would get letter on mail. I did not know these things happened and now i see/read similar complaints. Just awful I am going to LS and rather pay commissions. I need my money all of it all $27,000

Desired outcome: release funds

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TD Ameritrade Customer Reviews Overview

TD Ameritrade is a brokerage firm that offers a range of investment services. Clients can trade stocks, options, futures, and forex, as well as invest in mutual funds and ETFs. The platform provides educational resources for investors of all levels, including articles, videos, and webcasts. TD Ameritrade also offers retirement planning and guidance, along with portfolio management services. Their tools and platforms are designed to cater to both active traders and long-term investors, with 24/7 customer support available for assistance.

TD Ameritrade In-depth Review

In summary, TD Ameritrade is a well-established online brokerage that offers a wide range of services and investment products, catering to both novice and experienced investors. With a strong emphasis on regulatory compliance and customer support, it stands out as a reliable platform for trading and investing. However, like any service, it has its strengths and potential drawbacks that should be considered before opening an account.

Company Overview

History and Background: TD Ameritrade has a long history in the financial services industry, providing a robust platform for trading and investment. It is known for its user-friendly interface and extensive resources.

Types of Services Offered: The company offers a range of services including stock trading, options, futures, and Forex trading, as well as managed portfolios and retirement planning.

Regulatory Compliance and Licensing: TD Ameritrade is regulated by top-tier financial authorities, ensuring a high level of investor protection and compliance with financial regulations.

Account Options

Types of Accounts Available: Investors can choose from various account types, including individual, joint, retirement, and business accounts.

Minimum Deposit Requirements: There is no minimum deposit to open an account, which makes it accessible for all levels of investors.

Account Opening Process: The process is straightforward and can be completed online, with customer support available if needed.

Trading Platforms and Tools

Desktop and Web Platforms: TD Ameritrade offers both a desktop platform, thinkorswim, and a web-based platform, each with robust tools and features for traders.

Mobile App Usability: The mobile app is highly rated for its functionality and ease of use, allowing traders to manage their accounts on the go.

Research and Analysis Tools: The platform provides comprehensive research tools, including real-time data, analytics, and third-party research.

Educational Resources: A wealth of educational content is available to help users improve their trading skills and knowledge.

Investment Products

Stocks, Bonds, and ETFs: A wide selection of stocks, bonds, and ETFs are available for trading.

Mutual Funds: Investors have access to a vast range of mutual funds.

Options and Futures: The platform supports options and futures trading for more advanced strategies.

Forex and Cryptocurrency Trading: Forex trading is available, but TD Ameritrade does not currently offer cryptocurrency trading.

Fees and Commissions

Trading Fees Structure: TD Ameritrade offers commission-free trading for online stock, ETF, and option trades, with a fee for options contracts.

Account Maintenance Fees: There are no account maintenance fees, which is a significant advantage for users.

Non-Trading Fees: Some non-trading fees may apply, such as for wire transfers or certain account services.

Customer Service and Support

Contact Options: Customer support is available through phone, email, and live chat.

Responsiveness and Quality of Support: The support team is generally responsive and knowledgeable, providing quality assistance to users.

Customer Service Hours: Customer service is available 24/7, which is convenient for traders in different time zones.

User Experience

Website Navigation and Accessibility: The website is well-designed, making navigation and accessibility straightforward for users.

Ease of Use of Trading Platforms: Both the desktop and web platforms are intuitive and user-friendly.

Mobile App Functionality: The mobile app is highly functional, offering a seamless trading experience on mobile devices.

Educational Content and Resources

Availability of Educational Material: TD Ameritrade provides an extensive library of educational materials, including articles, videos, and webcasts.

Quality of Educational Content: The content is of high quality, suitable for both beginners and experienced traders.

Webinars, Courses, and Workshops: The platform offers regular webinars, courses, and workshops to help users expand their trading knowledge.

Security and Protection

Account Security Measures: Strong security measures are in place, including two-factor authentication and advanced encryption technology.

Asset Protection Guarantees: Clients' assets are protected under the Securities Investor Protection Corporation (SIPC).

User Privacy Policies: TD Ameritrade has a clear privacy policy that outlines the protection of user data.

Promotions and Bonuses

Current Promotional Offers: The company occasionally offers promotions for new accounts or certain trading activities.

Bonus Terms and Conditions: Any bonuses or promotions are subject to specific terms and conditions, which users should review.

Loyalty Programs: There are no specific loyalty programs mentioned on the TD Ameritrade website.

User Reviews and Testimonials

Customer Satisfaction Ratings: TD Ameritrade generally receives high customer satisfaction ratings for its services and platform.

Positive and Negative Feedback: Users often praise the research tools and customer service, while some express concerns over the lack of cryptocurrency trading.

Comparison to Competitors: Compared to competitors, TD Ameritrade is considered to have one of the best trading platforms and educational resources.

Withdrawal and Funding

Deposit Methods: Various deposit methods are available, including electronic bank transfers and wire transfers.

Withdrawal Speed and Options: Withdrawals are processed in a timely manner, with several options available for users.

Funding Account Security: The security of funds is a top priority, with robust measures in place to protect users' money.

International Reach

Availability of Services Worldwide: TD Ameritrade offers services to clients in many countries, but not all services are available in every location.

Multi-Language Support: The platform provides support in multiple languages, accommodating a diverse client base.

Currency Conversion and International Fees: Currency conversion rates and international fees should be considered by users trading in different currencies.

Pros and Cons

Summary of Key Strengths: TD Ameritrade's strengths include its comprehensive trading platforms, extensive educational resources, and strong regulatory compliance.

Potential Drawbacks: The lack of cryptocurrency trading and some non-trading fees could be seen as drawbacks for certain users.

Final Verdict

Overall Impressions: TD Ameritrade is a solid choice for investors looking for a reliable and comprehensive online brokerage.

Recommendations for Specific Types of Investors/Users: It is particularly well-suited for those who value educational resources and a robust trading platform.

Conclusion and Rating: Overall, TD Ameritrade receives a high rating for its services, though the final decision should be based on individual investment needs and preferences.

How to file a complaint about TD Ameritrade?

Here is a comprehensive guide on how to file a complaint or review about TD Ameritrade on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with TD Ameritrade in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with TD Ameritrade. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file your complaint or review about TD Ameritrade on ComplaintsBoard.com.

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Contact TD Ameritrade customer service

Phone numbers

+1 (800) 454-9272 +1 (402) 970-5805 More phone numbers

Website

www.tdameritrade.com

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