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The good, the bad, and the ugly - discover what customers are saying about Streamingflix

Welcome to our customer reviews and complaints page for Streamingflix. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Streamingflix.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Streamingflix's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Streamingflix, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Streamingflix. Your feedback is an important part of our community and will help others make informed decisions.

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11:23 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

By way of e-mail Streamflix is saying that I have ordered services from them that I have not. They plan on billing me through my phone company. I have not authorized this. I plan on notifying the phone company that they are not to accept billing from this company. I also plan on filling a complaint with the BBB and with the FTC in regards to this matter.

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1:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Streamingflix unauthorized online subscription

I received my monthly Verizon telephone bill with a 14.95 charge from StreamingFlx for an unauthorized subscription to this company allegedly made via email. I have never gone to this StreamingFlix website nor did I sign-up for any subscription to their service. This is a scam and must be stopped! There is nothing legitimate about this company's manner of conducting business.

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VolvoDave
Los Angeles, US
Dec 16, 2010 11:48 pm EST

Success! The company doing this, Alternate Billing Corporation, is being investigated by the FBI.

Here's the press release from the FBI Website:
http://www.fbi.gov/news/pressrel/press-releases/billing_121610

Note: If you were a victim, you need to get a hold of the FBI as soon as possible.

Seeking Information in Alternate Billing Corporation Matter
Washington, D.C. December 16, 2010

* FBI National Press Office [protected]

— filed under: Field Office, Fraud, Field Cases, Breaking News, Press Release

The FBI is seeking information from consumers who believe that they have been improperly charged on their telephone bill for services neither ordered nor authorized related to Alternate Billing Corp., 24078 Greenway Road, Forest Lake, Minnesota, or any of its affiliated companies or services listed below.

800VMailbox
BusinessSEOPro
Digital VMail
Durham Technology
eProtectID
eSafeId
Identity Holdings
InfoCall
Instant 411
InstantSEOPro
Matchgamepro
Mobile 411 Plus
My411Connect
MyIDSafe
MyIProducts
NeedTheInfo
ProIdentityProtect
Safeguard My Credit
Streaming Flix
Streaming Flix - FamilyWebSafety
Streaming Flix - Iconz of Rock VIP
Streaming Flix - Mobile
Streaming Flix - National Lampoon
Streaming Flix - No Good TV Digital
Streaming Flix – UBD
Studio 127
Uvolve
VolCoff

Our inquiry is ongoing, and while we can’t provide any additional information at this time, we do need to hear from persons who believe they were improperly billed.

What we need to know:

1. Your basic contact information, including name, phone numbers, address, and e-mail address;
2. A list of which company/companies or service(s) billed you;
3. An estimate of your monetary loss; and
4. Whether or not you can provide documentation if requested in the future, such as copies of your telephone bills.

How to provide the above information:

1. Preferred Method—Via an online form on the FBI.gov website: http://forms.fbi.gov/alternate-billing-corp;
2. Via a dedicated e-mail address: telephone.victim@ic.fbi.gov; or
3. If you do not have access to a computer, you may mail your information to:

FBI Indianapolis
Alternate Billing Corporation Matter
575 N. Pennsylvania Street, Room 679
Indianapolis, IN 46204

If you have investigative information that might help with this matter, please use our electronic public leads and tips form at https://tips.fbi.gov/.

* You may also file complaints with the Minnesota Attorney General’s Office, [protected] or [protected]; or

* You mail your information to:

Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

If we determine that you are a victim, we will be in touch with you. Please note: Due to the number of expected responses, it may be some time before you hear back from us.

You may also call our toll-free hotline at [protected] for recorded information regarding this issue. At this time, we are unable to accept messages on this line because of the expected call volume.

Updates, as available, will be provided via FBI.gov and the outgoing message on the toll-free line. We thank you for your patience as we conduct a thorough investigation and work to obtain victims’ information.

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8:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Streamingflix Charge for something i didn't order

A order from streamingflix was charge twice on my embarq telephone bill, never order this. This is a scam!

Read full review of Streamingflix and 7 comments
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help me stop this,penna.
Coatesville, US
Dec 15, 2009 12:20 pm EST

this company charged my home phone for services that they said my daughter signed up for through her computer but she did not. i understand that this is happening to other people too. be sure to check your phone bills carefully every month even if they tell you that they will stop billing you.

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VolvoDave
Los Angeles, US
Dec 16, 2010 11:53 pm EST

Success! This company is being investigated by the FBI.

Here's the FBI press release.
http://www.fbi.gov/news/pressrel/press-releases/billing_121610

If you were a victim you need to contact them ASAP - Contact info is on the press release.

V
V
VolvoDave
Los Angeles, US
Dec 16, 2010 11:49 pm EST

Success! The company doing this, Alternate Billing Corporation, is being investigated by the FBI.

Here's the press release from the FBI Website:
http://www.fbi.gov/news/pressrel/press-releases/billing_121610

Note: If you were a victim, you need to get a hold of the FBI as soon as possible.

Seeking Information in Alternate Billing Corporation Matter
Washington, D.C. December 16, 2010

* FBI National Press Office [protected]

— filed under: Field Office, Fraud, Field Cases, Breaking News, Press Release

The FBI is seeking information from consumers who believe that they have been improperly charged on their telephone bill for services neither ordered nor authorized related to Alternate Billing Corp., 24078 Greenway Road, Forest Lake, Minnesota, or any of its affiliated companies or services listed below.

800VMailbox
BusinessSEOPro
Digital VMail
Durham Technology
eProtectID
eSafeId
Identity Holdings
InfoCall
Instant 411
InstantSEOPro
Matchgamepro
Mobile 411 Plus
My411Connect
MyIDSafe
MyIProducts
NeedTheInfo
ProIdentityProtect
Safeguard My Credit
Streaming Flix
Streaming Flix - FamilyWebSafety
Streaming Flix - Iconz of Rock VIP
Streaming Flix - Mobile
Streaming Flix - National Lampoon
Streaming Flix - No Good TV Digital
Streaming Flix – UBD
Studio 127
Uvolve
VolCoff

Our inquiry is ongoing, and while we can’t provide any additional information at this time, we do need to hear from persons who believe they were improperly billed.

What we need to know:

1. Your basic contact information, including name, phone numbers, address, and e-mail address;
2. A list of which company/companies or service(s) billed you;
3. An estimate of your monetary loss; and
4. Whether or not you can provide documentation if requested in the future, such as copies of your telephone bills.

How to provide the above information:

1. Preferred Method—Via an online form on the FBI.gov website: http://forms.fbi.gov/alternate-billing-corp;
2. Via a dedicated e-mail address: telephone.victim@ic.fbi.gov; or
3. If you do not have access to a computer, you may mail your information to:

FBI Indianapolis
Alternate Billing Corporation Matter
575 N. Pennsylvania Street, Room 679
Indianapolis, IN 46204

If you have investigative information that might help with this matter, please use our electronic public leads and tips form at https://tips.fbi.gov/.

* You may also file complaints with the Minnesota Attorney General’s Office, [protected] or [protected]; or

* You mail your information to:

Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

If we determine that you are a victim, we will be in touch with you. Please note: Due to the number of expected responses, it may be some time before you hear back from us.

You may also call our toll-free hotline at [protected] for recorded information regarding this issue. At this time, we are unable to accept messages on this line because of the expected call volume.

Updates, as available, will be provided via FBI.gov and the outgoing message on the toll-free line. We thank you for your patience as we conduct a thorough investigation and work to obtain victims’ information.

V
V
VolvoDave
Los Angeles, US
Nov 21, 2009 1:31 am EST

Embarq isn't the problem, Streamingflix.com is the problem, the phone companies just process the payment - I'm not sure how they get your personal information.

Make sure to contact your phone company, the more complaints they get from customers about a service like streamingflix. The sooner they will stop doing LEC/Alternative Billing (bill to phone number) with the company.

Here's Streaminflix.com's Whois info, in case you want to call and complain to them directly:

Registrant:
Studio 127, Inc
250 Newport Center Drive
Suite #306
Newport Beach, California 92660
United States

Domain Name: STREAMINGFLIX.COM
Created on: 20-Jan-04
Expires on: 20-Jan-10
Last Updated on: 13-Apr-09

Administrative Contact:
Henderson, Christian
christiancdm@mac.com
Studio 127, Inc
250 Newport Center Drive
Suite #306
Newport Beach, California 92660
United States
+1.[protected] Fax --

Technical Contact:
Henderson, Christian
christiancdm@mac.com
Studio 127, Inc
250 Newport Center Drive
Suite #306
Newport Beach, California 92660
United States
+1.[protected]

Fight Back with Social Media.
Here's their Twitter Account: http://twitter.com/Studio127Inc
Here's the Administrator's Facebook: http://www.facebook.com/christiancdm
Myspace: http://www.myspace.com/studio127inc
LinkedIn: http://www.linkedin.com/in/studio127
Wordpress Blog: http://studio127blog.wordpress.com/

Good Luck All.

C
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CenturyLinkJoey
Greenville, US
Oct 16, 2009 12:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

52lr,

If you contact me I can help you with this issue also. We don't sell your information to other providers. It's likely they retrieved the information when you filled out some form or registered for a site on the internet. All my information is above. Sorry you had trouble also.

Joey H.
reachout@embarq.com

L
L
52lr
Otis, US
Oct 09, 2009 4:32 pm EDT

I just got an email from this company, too. They had my full name, address, phone number and, obviously, my email address. Where are they getting this information? I, too, am an Embarq customer. Did they sell their mailing list or something? If so, that is very irresponsible in this day and age.

I never signed up for this 'service', neither did I agree to this online or by phone.

I wrote an email to their customer service and it had better stop right there. I've been eliminating what I can to get my bills down, and now I get signed-up up for something I didn't want and can't afford.

If anyone knows, please let me know if I have to call Embarq to get this stopped.

C
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CenturyLinkJoey
Greenville, US
Oct 09, 2009 8:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Debbie,

Sorry you're having trouble with your bill. I can help. Send me an email with your phone number and I'll be more than happy to help. My email is EMBARQ_Joey@embarq.com. If you need to verify my identity you can check out my Twitter page: http://twitter.com/EMBARQ_Joey. You can also see people I've helped here: http://twitter.com/EMBARQ/favourites.

Thanks,

Joey H.
EMBARQ Customer Outreach
reachout@embarq.com

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