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The good, the bad, and the ugly - discover what customers are saying about Southwest Plumbing

Welcome to our customer reviews and complaints page for Southwest Plumbing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Southwest Plumbing.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Southwest Plumbing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Southwest Plumbing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Southwest Plumbing. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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4:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband, and I, called Southwest Plumbing as we needed to install a new hot water electric heater. The people who built our home, that we bought 18 years after it was built, apparently sautered the metal piping onto the water heater and there would be no way that we could install a new heater ourselves. The gentleman who came out had a clipboard with...

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ComplaintsBoard
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1:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My 88 and 87 year old Aunt and Uncle had plugged drain that we could not free up. Called Southwest plumbing and plumber showed up at 6:30pm and said he could not do anything until they put a camera down the line which they would do the next morning which was Saturday. Aunt and Uncle were supposed to call me to let me know what was happening before any work...

Read full review of Southwest Plumbing and 1 comment
ComplaintsBoard
J
6:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I contacted South West Plumbing to unclog a drain in my home. They told me that the drain pipes all needed to be "repitched" and some of them replaced. This is on a six year old house. They gave me an estimate of $4.787.00. When I questioned that amount I was told that the rate comes from their "rate book" and that any other plumber would charge the same...

Read full review of Southwest Plumbing and 4 comments
ComplaintsBoard
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2:41 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We called Southwest Plumbing to fix a leak in our house, leaking downstairs into our laundry room Friday night. They scheduled an appointment for us Sat at 8AM. They arrived around 9:15 AM. We showed them the leak (which we had stopped by turning off the water to the house the evening before) and they deduced that it was probably coming from behind the...

Read full review of Southwest Plumbing and 2 comments

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