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South Beach Smile Complaints & Reviews

South Beach Smile - Florida, Davie / return policy


Ordered the free trial. Knew that to cancel the trial had to call within the 14 days. Difficult to reach and not a free number. Put on hold 3 times once cut off, finally reached the company. Left 2 messages to have the call returned. No return call either time. There is a 15% restocking fee to return the item. If I had used it at all I could not return it and would be charged! Thank goodness had not used it. Did not receive it for 5 days. Also ordered the Bright Teeth trial. Used it called a toll free number and was finally able to cancel that one, did not have to send the unused product back...

South Beach Smile - Florida, Davie / Free Trial Scam


I responded to a free trial for a teeth whitening product for $6.95. I did not see anything about canceling in 14 days or I would continue to get product and be charged. More product came in days after and my credit card had been charged another $79.99. I called Natural Source and was told there was nothing I could do because I didn't call within the 14 days. I have their invoices and nowhere does it say anything about that. I have not opened the product but they told me I could not return it for a refund.

South Beach Smile - Florida, Hollywood Davies / Fraudent Billing


By paying a $6.95 fee to cover shipping and handling via my credit card, I was to receive a trial sample of ' South Beach Smile' a professional teeth whitening system. Once they received my credit card number, without my authorization, they continued to charge against my credit card in the amount of $79.99 until the fraud line of my credit card company called me out of concern. Ultimately, my credit card company closed down my account to stop these fraudent charges and are going to investigate them as fraudulent charges. Also employing these same practices is Advanced Wellne...

South Beach Smile - Florida, Davie / billing fraud


I used my Mastercard to purchase a tooth-whitening kit that was advertised as free but had a small shipping charge (I think it was $6.95). My credit card company called me today, April 4, 2009, to tell me I had a charge of $79.99 added to that amount, which I did not authorize South Beach Smile website to obtain from my account. I need to get this amount reimbursed to me. Their website that I used is: My e-mail is [email protected] if you need to contact me.

South Beach Smile - Florida, Davie / FRADULENT BUSINESS PRACTICES


Oh my good I wish I read this before I ordered South Beach Smile. I ordered it on 3/17/09, didn't receive it until one week later. I called 3/31 at 4:53 pm, which was two weeks later. A "Kevin" answered and then I got disconnected. I immediately called back at 4:55 pm, now getting a recording and music. I stayed on hold for 9 minutes, then I left a message stating my name, order number, date ordered, etc. I also included that "Kevin" just disconnected me and I am within my two week trial time frame. No response. I called again today, 4/1 this time on hold for 29 minutes, I left a message...