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Sona Diamond Jewelry Complaints & Reviews

Sona Diamond Jewelry / Return/ Disappearance

Wi
Jul 22, 2013

During an attempt to process a return within the 7 day return window, Sona Diamond Jewelry executed the following: 1. accused us for being from another country 2. deactivated the company email address 3. provided a disconnected number 4. denied the complaint about the quality of the product 5. denied return Fortunately, we are able to process our return through our credit card. This site should be questioned for fraud. AVOID AVOID AVOID AVOID

Sona Diamond Jewelry / If you do business with this company, I wish you the best of luck

Lo
Sep 25, 2011

Sona Diamond Jewelry is the bar-none the WORST company with which I have ever dealt. I ordered a Sona Diamond pendant and chain from them on 4/23/09, for the birthday of a loved one that was still 2 weeks away. Since the website didn't alert me to any delayed shipping, and did not force me to agree to the company's terms and conditions, I assumed that the item would arrive in plenty of time. After filling out the 'contact us' section on the company's website multiple times, checking the status of my order, I finally called Sona on Saturday 5/2/09 (9 days after I had placed...