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Sleep Better Store Complaints & Reviews

Sleep Better Store / Dealing with the Sleep Better Store is a nightmare

Co
Jan 24, 2012

I purchased a 3 series sleep better bed two years ago It was cheaply made and frequently deflated during sleeping. I was assured that this was the top product of it's kind but quickly realized I was duped when I reported service issues! The product is "protected by an umbrella 20 year warranty" That sticks the buyer with expensive shipping costs. To boot the people are rude and obnoxious! The bed is garbage and I will now buy a Select Comfort! If I can keep one person from making the same mistake I did then I did not waste my time writing this complaint/review.

Sleep Better Store - California, Downey / False Guarantee and Bad Product

Sl

TERRIBLE QUALITY BROKEN PARTS ARRIVED ALONG WITH MULTIPLE PARTS, HAD TO PAY TO GET IT PUT TOGETHER, PARTS MISSING AND DAMAGED. AFTER 2 WEEKS OF PAINFUL SLEEPLESS NIGHTS AND ENDING UP SLEEPING ON A CHAIR. I WAS FORCED TO CALL FOR HELP!! COMPANIES THAT OFFER GUARANTEES LIKE SLEEP BETTER STORE HAVE NO INTENT OR CARE OF RETURNING ANY FUNDS. TAKE THE MONEY AND RUN IS THEIR COMPANY PLAN. I have continued to contact customer service, consumer affairs and internet better business bureau. I have requested a refund and RMA number within 2 weeks after sleeping on your so-called wonderful bed. I was up...

Sleep Better Store / Store will keep you from ever sleeping again!

Va

Sleep Better Store - www.sleepbetterstore.com In the middle of September, 2007 - I went online and purchased (based on their "money back" guarantee a series 5,000 queen, pillow top, air mattress from this company. It arrived broken. The air would not stay in the chamber and each morning we woke up in a hole. Their "technician" kept telling us we didn't know "how to work the pump" - which really wasn't rocket science. After FIVE increasingly angry phone calls, they finally admitted they HAD had faulty products and maybe this was one of them and said they would send another mattress and...