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The good, the bad, and the ugly - discover what customers are saying about Shore Fit Swimwear

Welcome to our customer reviews and complaints page for Shore Fit Swimwear. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Shore Fit Swimwear.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Shore Fit Swimwear's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Shore Fit Swimwear, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Shore Fit Swimwear. Your feedback is an important part of our community and will help others make informed decisions.

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B
8:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shore Fit Swimwear Outrageous shipping policies

This company gets one star only because there is nothing lower. They may have products in hard to find sizes (many of which were not available over several searches), but their refund, return, and shipping policies are OUTRAGEOUS.

Returns within 30 days of shipping or no refund -only store credit good for 1 year. Shipping charges at 10% of purchase price -my last order (even with a $170.00)credit was figured at the full cost and was $52.00. This is for swimsuits? And their prices are high to boot. 4 swimsuits ordered (because I didn't know what would fit) cost $520.00. plus the shipping.

I would recommend that unless you are right on top of returns of things that don't fit, and willing to pay a ridiculous mark-up on shipping, that you stay FAR away from this company, VERY FAR away!

When I called them on the phone, the lady was very polite and did extend my 1 year Gift Certificate(Probably only because gift certificates can not legally have an expiration date in CA) but audibly scoffed at my assertion that the 30 day return or no refund policy was severe -she claimed that it was a normal accepted policy and similar to others on the web. She also said that "Companies can set whatever policies they choose."

Furthermore, shipping prices for their minimum required method (US Priority Mail)are charged at 10% of purchase -a usurious figure by any reckoning!

Again, I highly recommend CAVEAT EMPTOR!

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Resolved

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4:15 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Shore Fit Swimwear Worst service ever

The WORST!

This company gets one star only because there is nothing lower. They may have products in hard to find sizes (many of which were not available over several searches), but their refund, return, and shipping policies are OUTRAGEOUS.

Returns within 30 days of shipping or no refund -only store credit good for 1 year. Shipping charges at 10% of purchase price -my last order (even with a $170.00)credit was figured at the full cost and was $52.00. This is for swimsuits? And their prices are high to boot. 4 swimsuits ordered (because I didn't know what would fit) cost $520.00. plus the shipping.

I would recommend that unless you are right on top of returns of things that don't fit, and willing to pay a ridiculous mark-up on shipping, that you stay FAR away from this company, VERY FAR away!

When I called them on the phone, the lady was very polite and did extend my 1 year Gift Certificate(Probably only because gift certificates can not legally have an expiration date in CA) but audibly scoffed at my assertion that the 30 day return or no refund policy was severe -she claimed that it was a normal accepted policy and similar to others on the web. She also said that "Companies can set whatever policies they choose."

Furthermore, shipping prices for their minimum required method (US Priority Mail)are charged at 10% of purchase -a usurious figure by any reckoning!

Again, I highly recommend CAVEAT EMPTOR!

Read full review of Shore Fit Swimwear
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

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