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Shop Vac Complaints & Reviews

Shop Vac / Bad customer service


Bought ANOTHER shop vac, ours had the second motor fail, the first was taken care of by the company at no charge we were impressed, but it was about 10 years old so we decided to replace it... Found a comparable model, after reading the information on several boxes to get what we wanted. Got home and found that unlike our previous vac the power cord was only about 6 feet long, our previous vac and shop vac brand products I have used for 40+ years have had at least 15 foot cords. I was very disappointed. I went over to the box and it said NOTHING about cord length that I may have missed. The owner...

Shop Vac / Very nasty sales person & manager


I purchased a shop vac about a year and a half ago ,before i made the purchase i ask a staf member if i would have any problems gett replacement bags ,filter for this vac and he assured me there would be no problems . since then i made 3 trips to canadian tire in gander and made 2 purchases of shop vac bags that did't fit called them and told them what happened and they told me over the phone that if the item was opened i couldn't return it somy husband gave them to friends that the bags would fit their units each time we went to canadian tire the staff would almost come out and say...