The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Self Storage Complaints & Reviews

Self Storage - Alberta, Innisfail / questionable practices for past due accounts

Dl
d.l.f. on Jul 9, 2015

I'm behind on rental payments due to a job change and a layoff... I have been told that because my brother abandoned his storage locker and never paid that makes me a bad risk and they are going to auction my locker off.. I have had this locker for 10 plus years for personal storage and have never not paid!!! My last payment was only 2 weeks ago!!!

Self Storage / Consumer abuse in the self storage postings

I am very concerned about consumer abuse in the self storage postings. I see 3 kinds of problems. 1) people are sold insurance but they do not get a copy of their policy. So when there is a claim they discover it is not covered. the companies need to be required to give them the policy when they sell it. 2) late fees, access codes are changed so that people are immediately leveraged into paying up, and paying late fees. this would be the equivalent of walking out to your care and finding it disabled by a Denver Boot when late for a payment. whether or not someone is late, strongarm collection...