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Seagate Technology Complaints & Reviews

Seagate Technology / Not honoring warranty

Feb 15, 2011

Investigations have commenced regarding whether Seagate is honoring the warranty it promises consumers who purchase certain models of its hard drives. Seagate promises consumers that “inside the box” is a “manufacturer’s 5-Year limited warranty” or “3-year limited warranty.” Despite this, some consumers have been told by Seagate that their hard drives are not covered by any warranty, based upon the serial number of their hard drives.

Seagate Technology / Warranty support customer service stinks!


Seagate Technology--C/O Jabil Global Services, 5700 South International Parkway, Suite A McAllen, Texas 78503 Sent my hard drive out for RMA on October 16th 2006 at 11:42A.M.--They informed me via email on the 20th that they have no received my drive, the serial number of the drive is 5LS2NANY, Sent to Mcallen, Texas, Suite A--Dealing with the company is a pain in the rear, tried dealing with the Supervisior already, no help, United States Postal Service shows (with the tracking number help) that the drive was delievered on Friday October 20th, 10:15A.M. Central Time. What I want from thi...