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The good, the bad, and the ugly - discover what customers are saying about ruud

Welcome to our customer reviews and complaints page for ruud. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ruud.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ruud's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with ruud, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with ruud. Your feedback is an important part of our community and will help others make informed decisions.

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10:48 am EDT
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ruud HEAT PUMP MONEY PIT

RUUD heat pump this thing is we think 4 or 5 years old have had nothing but problems with it ever since we bought it. First a big capacitor in the outside unit went bad then the fan motor went out then another cap in the outside unit went bad now we don't know what is wrong with it we replaced the cap outside and the unit STILL does not work. it is going to be 108 today in Tucson and we cant get anybody out here until between 2 and 6 this afternoon. Thanks RUUD for another piece of crap. At ALL cost do NOT buy a RUUD they are all crappy and go down at least once or twice a year every year. Money pit does not describe what these units really are they drain your wallet dry from the time of install until you get rid of them. STAY AWAY FROM A RUUD HEAT PUMP!

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4:13 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ruud scam warranty

already contacted ruud, reference to a 10 year warrantc written by jame ford. ruud is telling me that they refuse to do anything. my lawyer is asking ruud to send certified letter to me, stating you will not back up this warranty, and there was no permotinal credits being offered at the time the unit was installed. he also wants to know why reem who owns ruud, the same unit. has two different warranties. until we get this letter. the lawyer suggest that ruud should be handling all warranty scam with the installer mr. james ford. because how was i to know the warranty wasn't legid. thanks RONNIE WHEAT

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