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Rude Customer Service Complaints & Reviews

Rude Customer Service / agent and supervisor

Dw
Mar 10, 2018

Hi, I was given false information by your staff in pldt office san pedro branch. The frontline officer said that it will only took a maximum of 48 hours to reconnect my service but as per your email support whose name is athena it will be 6 working days. This afternoon I contacted the inbound support and talked to mich nool (emp id: 6312) who failed to endorse me to her supervisor when I requested for it 5 times and instead she transferred me back to the queue. I also want to highlight her supervisor who did not even bother to address the escalated concern. Another agent with the name wemelyn...

Rude Customer Service - Manitoba, Winnipeg / Cashier attitude

Sy
Apr 15, 2013

I work downtown Winnipeg so I always visit the Shoppers Drug Mart in Winnipeg Square. I have always felt uncomfortable dealing with one cashier there since she is always unfriendly and curt and I get the feeling that most customers would rather avoid her. You would always see a long line at other cashiers and she always has to announce to everyone that she is open. I try to avoid going to her but on Monday April 8th I made the mistake of doing just that and had to endure her rude and unfriendly attitude during the transaction. When the transaction was completed I thought I could fit all my...