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The good, the bad, and the ugly - discover what customers are saying about Room To Go

Welcome to our customer reviews and complaints page for Room To Go. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Room To Go.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Room To Go's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Room To Go, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Room To Go. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
J
3:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchase the sofa for our condo in fort Myers, Florida app. 6 months ago We rent our condo for app. 3 months and then we spend some time here We came down in October and opened sofa and it is extremely uncomfortable. There is a bar under your back. We then looked for the bar to remove and realized the bars are all riveted and didn't know what bar to...

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H
1:51 pm EDT

Room To Go Terrible service

First, the 'sale' that was ending in two hours magically reappears every month. The staff called my 3k+ balance due in person, which required me to leave work early to resolve, to find they completely ignored the 3 yr 0% financing paperwork. Half the order didn't arrive for two months later, and part of the original delivery wasn't what I ordered. I like the products, but the service is terrible. I still have a 'store credit' I can't seem to access and the employees are easily the most incompetent people I have ever met in business transaction.

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