RingoPhone.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about RingoPhone.com
Welcome to our customer reviews and complaints page for RingoPhone.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RingoPhone.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RingoPhone.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Service not provided
I just ordered the unlimited downloades for a year for $19.95. As soon as I paid they informed me that is only 10 perday not unlimited!
I tried to download two ringtones last night and they never came through my phone. I tried all three ways today and they never came through my phone today either. I wrote a email for help and had no response. I try to get on the website from my computer and it is blocked and says url not found. If I get on another computer I can access the website but will not let me into my account.
I just want my money back and the website not to be able to do this to anyone else!
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor Business Practices
I am an Alltel (now Verizon) cellular phone customer. I was looking for alternatives to Alltel's ringtones and came across Ringophone.com, which was highly recommended in an article as one of the top ten ringtone download sites. This article gave the pros and the cons.
I signed up for the 6 mons. unlimited plan using a credit card to pay. (btw: I printed out the receipt for my records.) When I tried to use it it would not work...I went to my local Alltel store and discovered that Alltel was no longer letting their customers download ringtones, etc. from outside companies because of all the complaints. So, I immediately contacted the company and told them of my dilemma and quickly received a confirmation email (c0mputer-generated) stating that one of their friendly customer service employees would be in touch w/in 48 hrs. So far, I have contacted them 4 times with the same reply on their part. Never have spoken to a human nor have they graced me with an acknowledgement of my problem. In Sept. it will be the end of 6 mons. service period with not one download made.
**PISS-BUSINESS PRACTICES.**
I certainly hope they have enjoyed my money and can deal with their consciences.
DO NOT USE THIS COMPANY! THE OLD SAYING, " If it sounds too good to be true, it probably is." certainly does apply here.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized charges
I would give you all the info, you want, but there is no phone number where they can be reached, and there is no city and state to be found on their site. I was lucky to find a URL, I guess you would call it. I have contacted them 4 different times and still haven't got a reply from them. I didn't this was a SCAM until after I had paid for 6 months, of supposedly being able to download ringtones, YEAH RIGHT. I have tried and tried, and this what I get when I try to download from their site, Error 403, Forbidden. All I want is my money and for them to be closed dow2n so they won't be able to this to anyone else.
The complaint has been investigated and resolved to the customer’s satisfaction.
Does anyone know how to change your account info on Ringphone (or contct their customer service ) ?
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