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Rick Case Honda Complaints & Reviews

Rick Case Honda - Florida, Davie / Service and Sales

Ju
Jan 20, 2016

Took my Honda in for several recalls, car was working fine. received call saying my transmission went while they had the car??? I took my Honda in for several recalls, car was working fine. I received call saying my transmission went while they had the car??? 6, 000 to fix or trade it in for a 1, 000 credit and that Honda America would pay $1, 600.00 toward $6, 000.00. After about a couple of weeks, no one would return our calls. They held my car for 5 months and when we should up to dealer, girl who was tending to us was no longer working there. Spoke to General Manager and Service Manager...

Rick Case Honda / Car repairs takes too long!

Re

My car was taken into the Rick Case Collision center for some repairs to the grill and hood. They had the car for over a month after I was told only 7-8 business days. Fine, wrong estimate of time... but why did my service adviser never return any of my calls, it was crazy to get a hold of him? This service and collision center is awful with communication. I would definitely go somewhere else. They are very untrustworthy.

Rick Case Honda / Bad business practices, rude staff

Va

We brought our car to Rick Case Honda Collision center after the car was stolen and needed repairs. We dealt with a Mr. Juan Elliot at the collision center who was in charge of our vehicle. They had the car for 9 weeks because they could not get anything straight. They put in a new radio that played one cd at a time even though it was a 6 CD Changer radio that was in there before. Mr. Elliot argued with us until we had him get the old radio and than he backed down. We tried to insert CD's in the radio and it wouldn't work. I brought the car into the dealer after making an appointment...