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The good, the bad, and the ugly - discover what customers are saying about Realypay.com

Welcome to our customer reviews and complaints page for Realypay.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Realypay.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Realypay.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Realypay.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Realypay.com. Your feedback is an important part of our community and will help others make informed decisions.

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J
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Realypay.com Never recieve what I have order

I have order a watche in a internet site called www.bergwatches.org. the 3 of march 2013. Ii have pay via Realypay 97.63 $.
I receive from the china sender office that the watch is to the custom office in Zurich Switzerland from the 28 of march 2013.
Today the 8 of march I don't receive the watch. I have asked to bergwatches what happen. And also tray to contact Realypay.com
Iit was impossible to joint.

So I think that the two" actors" bergwatches and the payment Realypay are like a Mafia !
And on internet we cannot joint their site they are disappear.

Jacques Berney
Sagnes 3
2022 Bevaix

Switzerland

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Owz
Swansea, GB
Jan 23, 2014 7:19 am EST

I ordered shoes on the 17/12/2013 month later I received them only to find that they were the wrong size . The size I ordered was woman's 7 and had men's 8 not happy that there is nothing on the invoice on how to sent them back . I paid through realypay .com which I didn't know was a third party I have emailed Christmas cheaptimberlandboots .com in which I have had no reply

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shakirat rabiu
Walsall, GB
Jul 22, 2013 4:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi. I had ordered an item since July 2nd and i have receiven't it since now, almost a month. Thank you.

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milangarments
Santa Ana, US
Jun 17, 2013 4:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi.
I had ordered 2 items are ( product # LV026, LV1090 ) The Money your company was charged on June/6/2013 but i've just received 1 ( LV026).
How about another item ( LV1090), when it'll be delivery to me.?

Thank you.

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M
11:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Realypay.com payment

I ordered some Thomas Sabo jewelry, after reading their terms ans conditions I knew that they would not be real products. I cancell within 10 mins. When I applied for refund after sending several emails which most of them were returned by the postmaster, I was told that they would take 8% from my refundl, but no mention of this in their terms and conditions. I have just checked my bank account and see that I have received my refund less the 8%, which I totally object to this. I thought the products were just cheaper because they were coming from America. I this company's rules and conditions should be looked at. I have an email that says that the order would take between 6-72 hours to process so why the deduction after only 10 minutes.

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Francesca gilb
, IT
Mar 06, 2013 4:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please can somebody can inform how can I contact Realypay payment office?
it is more then couple of moth that i am waiting for refund Transaction number 12271118408100233I .

please let me know how to contact realypay and what to do to have back my money

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Francesca gilb
, IT
Feb 23, 2013 4:16 am EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a Moncler on monclershop, and paid soon by raelypay transiction. After few days moncler contacts me to tell that they couldn't send me my moncler, so I asked to refund me, and they have done it on 7 th dec 2012. they said, you will received your money on your credit card. Now, 22 th feb 2013, I haven't yet received my money on my credit card. It is that possible, is there any problem may you want other details to send me money?freencexa from Italy

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Hassan Farsi
Glenside, US
Feb 07, 2013 2:48 pm EST

I order watch to REALYaAY .com, I received watch from china unfortunately it was not working . I want to return the watch is expensive than watch please let me know how to return it to some place in USA May name Hassan Farsi

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Ruth Ward
Buxton, GB
Jan 09, 2013 11:58 am EST

I
too was scammed by them. Ordered Ugg Boots and then realised they were a fake site. Taken my money and I will never see any boots, fake or otherwise. Cancelled my card and my Bank are trying to get the money back
Ruth Ward

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5:37 am EDT
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Purchased shoes online from Kicks Express. Money was taken from my account by Realpay.com that day. kicks Express emailed to say the style was out of stock so I asked for a refund, which they said they would arrange. I have sent numerous emails to Crystal of Realpay.com who says to be patient and wait for refund. It is now 60 days+ and no refund. My...

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5:09 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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On 3/25/12 an order for two pair of nikes at nikefreerunbox.com totaling $169.04 was placed. A third party, realypay.com processed the payment. Realypay.com sent me a customer support link, [protected]@realypay.com to review my order. I had been asking for tracking info and instead I got a message saying my order was not in stock. The policy for...

Read full review of Realypay.com and 44 comments

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