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Purity Mineral Makeup Complaints & Reviews

Purity Mineral Makeup / fraud

After cancellation of my Purity Beauty Club membership (within the 45 days) and returning the product with the proper paper work and correct return product procedures. I was charged $69.95 to my account! I immediately sent an email to customer service advising them that I sent them the product back, unused a month ago and I cancelled my policy at that time to. The response I got was: "We have received your returned package, marked as Return to Sender" "the return policy was not followed." I was irate! I paid postage to return the product, returned the forms, and wrote the RMA # on the box. I...

Purity Mineral Makeup - Virginia, Chester / Trial Order

I've read all the complaints and thought it was worth mentioning my positive experience. At first I thought I might be in trouble because once the makeup kit arrived, 12 of the 14 trial period had passed. The trial period starts from the day you order the makeup, not from the day you purchase. I was also surprised to learn of the terms of membership that were enclosed with the packaging. But here's where things start to get better. I immediately contacted the company via their company e-mail address. I stated that I was annoyed that I only had two days remaining for my trial period and...