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The good, the bad, and the ugly - discover what customers are saying about Prime Contact Solutions

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5:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Prime Contact Solutions MR Gabriel Torrecampo and Pam Caoili

I was surprised when I saw all these complaints for Prime Contact Solutions in this site.
I was not aware that some people from this company would be brave to state what is happening in this company.
I would say I was one of their pioneer employee . I experienced bad and worse things you would experience in a call center / job.
They don't think of their employees, all they think is how they can gain profit for their business. yes, you are right.. they don't pay taxes even for their employees. REALLY worse for a business..

Relationship of Pam and Gabriel Torrecampo? I'm not surprised with this story. Gabriel Torrecampo (Prime's CEO) and Pam Caoili ( Prime's manager), for me are really having an indicent and wrong relationship. But I don't have any business to do with their relationship. It's up to them.

I also heard about a sexual harrasment thing done by Mr Gabriel Torrecampo with his personal secretary before. I didnt believe on that rumor back then, but when I had the chance to chat and spoke with this girl. She really admitted that Mr Gabriel Torrecampo tried to abuse her. That's the reason why she suddenly resigned from the company.

Pam Caoili..I can say this girl is a two-faced person.She is very harsh and bad to her agents. All she wants and thinks is MONEY! What i heard is they have a client now which she always asked for money for favors. She even had borrowed money from her previous agents which she didnt pay. She would say sweet things to you to impress you... and that's it. You'll get bad and worse things when she's at your back then.

I also heard that the relationship of Mr Torrecampo and Pam started when Pam borrowed an amount of P50, 000 for her new condo unit. By the way, Mr Torrecampo is a married and Pam just acts like a mistress then.

Let me also share a story, It's really weird. When Mr Torrecampo himself caught Pam Caoili having sex with an I.T guy named ROLANDO PALEA also known as "PAPOY" in their own I.T room. Bad for Mr Torrecampo, bad as well for the office... as it acts now as a motel for Pam and Papoy!

Well, there are still lot of things to be said...about this company.. but I'll stop here...I'll let the other people from this company... speak up!

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julius888
, US
Nov 20, 2009 1:29 pm EST

what the ****. Mr torrecampo, u shud be ashamed of what your doing!

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2:35 pm EST
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Prime Contact Solutions Gabriel Torrecampo and Pam Caoili

I'm here to complain about how Prime Contact Solutions plays with it's employees.

This call center is running for almost 2 years. They Don't pay taxes and have a very bad management. They always have their salary for their employees DELAYED!. They can fire you out of their office anytime they want. They even run scam accounts before.

The relationship between their CEO Mr Gabriel Torrecampo and his mistress their Office Manager Pam Caoili dictates everything in the office.

Imagine how Pam Caoili treats her agents. If an agentdidn't hit her or his goal for the day. Be ready to clean up the balcony and pick those mess and trash.That's one example only of how they treat their employees. Im even confused why she had that position. First of all, she got no enough experience in this kind of industry . She don't even know how to speak CONVERSATIONAL ENGLISH!. I remeber one time when I was told that all the agents and T.L as well that she handled walked out of the office because of her attitude. Mr Gabriel Torrecampo had a meeting with his employees, but still done nothing. He still stick with her mistress influence.

By the way, Mr Gabriel Torrecampo also had a case of sexual harrassment for her ex-secretary. Bad reputation for a well-known businessman. With Pam Caoili aslo having relationship with their I.T guy and an operation manager.

These things should stop not their personal lives but with how they treat and manipulate their people.

Also Prime Contact Solutions had filed for Bankcrupcy, but I still wonder why they are still operation? Do BIR and other government depatment check this?

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Martin Barrios
, PH
Dec 03, 2009 5:53 pm EST

Hi there,

Whoever you are, I don't disagree with the allegations against Pam and Gabby, but please don't use my name. I can comment if I wish, i just think it's a waste of time. Also, you posted this on my birthday, lol, so I probably know you, but I dont think I would waste my birthday writing about Pam and Gabby... One last thing, people who know me know that I am a very good speaker and writer, so if you use my name and have grammatical errors (you had a few mistakes, but minor, no biggie) it taints my reputation on being politically correct. Also, it shows its not really me. Thats all I have to say, and good luck trying to change the past. For me its better to move on, it's tiring and a complete waste of time, since the people you talk about will never change, in my opinion. Thank you!

The REAL Martin

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great winner
, US
Nov 17, 2009 3:37 pm EST

I agree with this!

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