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2.2 20 Reviews

Prevention Magazine Complaints Summary

6 Resolved
14 Unresolved
Our verdict: Engaging with Prevention Magazine, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Prevention Magazine reviews & complaints 20

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Newest Prevention Magazine reviews & complaints

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10:47 am EDT

Prevention Magazine Prevetion magazine

First I placed an order for a subscription for myself which was get one magazine and get a gift magazine my gift magazine Never went to my daughter Colleen Hobaugh also she did the same and my gift from here never came this is extremely poor customer service and it has happened more then once and we both attempted to call you or I would like a complete refund of my money

Desired outcome: Want a years free magazine and to my daughter also

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7:30 pm EDT

Prevention Magazine news article on Miss Simone Biles

you posted a news article of Miss Simone Biles Quote:Simone Biles and Her Mom ‘Just Cried Together' After She First Shared Her Sexual Abuse Trauma

you people posted the above statement along with a photo of Simone with her Father and Mother all smiling. what is wrong with you people?... should not even have ask the ?, the whole world knows whats wrong with the media.

would you have posted a similar article the same way if the traumatized person was an American European? would you show her and her family all smiling? within the context of a case of extreme trauma? not hardly I believe.

the whole world knows how the media truly and privately feel about people of African descent. the historical track record speaks for it's self loud and clear.

Sam Donaldson, once made a statement on national television years ago, I quote: we're not powerful, (meaning the media) information is powerful.

I have always liked Sam, but, Sam was half right and half wrong...part true...part lie...as information is powerful but also useless without a vehicle to deliver the information which in this case is the media which says the media is equally as powerful as the information its self.

I dont expect the news media in any form to always report righteously and fairly that is just not reasonable given the historical track record of western media...what I would say to you now "because of what time it is" historically and prophetically speaking it would be wise for the media to at lease consider the blessings of reporting righteously and fairly given what is now beginning to happen all over the world which will now only increase in intensity within the following decade.

will GOD ALMIGHTY have mercy on you on Judgment Day?

Desired outcome: fair and honest reporting for all...human empathy for all...REPENTANCE

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5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Prevention Magazine several

First I paid in full for a 1 year subscription in July 2019. I am getting notices telling me my subscription is about to expire and to go to the website and pay. I called the 800# and was told I was paid until August 2020. This is deceptive. If I was more elderly I probably would have fallen for it and paid again. Shame on you!
Plus, I was promised several "free" gift books with all sorts of secret special health information. Have not received one!
Very disappointed in the content so far in the only 2 tiny issues I have received. Step up your content and deliver promises or I for one am OUT!

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Is Prevention Magazine legit?

Our verdict: Complaints Board's thorough examination reveals Prevention Magazine as a legitimate entity with notable strengths. Despite a 30% resolution rate on customer complaints, which invites a closer look, Prevention Magazine stands out for its commitment to quality and security. Clients considering Prevention Magazine should delve into its customer service record to gauge compatibility with their expectations.

Prevention Magazine earns 94% level of Trustworthiness

Perfect Trust Endorsement: Prevention Magazine achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Prevention Magazine. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Prevention.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Prevention Magazine have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Prevention Magazine and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Prevention Magazine's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 30% of 0 complaints were resolved.
  • Prevention Magazine protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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4:19 pm EDT

Prevention Magazine prevention magazine

I ordered a 1 yr. subscription of Prevention magazine and also would receive 12 health reports booklets sent to my house May 15, 2019 and thus far have not received anything except some articles via the internet. The ad did not specify that it was an internet subscription. If this can not be fulfilled, please refund my money.

Thank you in advance for a response.

Ruth Swart
11747 S.E. 174th Loop
Summerfield, FL. 34491

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Update by Ruth Swart
Jun 25, 2019 4:21 pm EDT

I would like a response to my above inquiry

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Erin Hobaugh
Westtown, New York, US
Oct 31, 2021 10:48 am EDT

Thanks for complaining

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rdsd
san diego, US
Feb 27, 2020 9:41 am EST
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Same... seems to be their MO

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Patti Zoellick
, US
Oct 10, 2019 7:20 pm EDT

Same thing happened to me!

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Debbie R
, US
Sep 24, 2019 7:29 pm EDT

Same thing has happened to me

ComplaintsBoard
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10:51 am EDT

Prevention Magazine prevention magazine ordered in february 2019

I ordered the magazine and was to receive 12 free gifts. Never received them. Called twice and was told they are on the way — still not received as of today 05-18-19. Just received a renewal notice. Needless to say that won't be happening. Sending the renewal back with the word cancel on it. Let's see if you can read that! I will keep my promise to you.

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Patti Zoellick
, US
Oct 10, 2019 7:21 pm EDT

Exact same thing happened to me! Ok

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12:05 pm EDT

Prevention Magazine billed for prevention magazine which I did not order.

I received an invoice for a 13-issue subscription to Prevention Magazine which I did not order. The invoice states that I subscribed on 4/24/19 and that $20 is due on 5/23/19. I did NOT order this and do NOT want it. Please send me a corrected statement showing that I have a zero balance for this. This shows account number [protected], but I never opened such account.

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4:48 pm EDT

Prevention Magazine I did not order the magazine.

For years my mother has been sending me Prevention magazine. Suddenly I am getting invoices of past due. I have not ordered the magazine because my mother has been ordering and paying for it for me as a gift.
Please cancel this so called order immediately. Please stop sending me invoices.

Thank you,
Robin Hennings
1838 Crowley Way
Las Vegas, NV 89142

Acct #[protected]

.

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Dean Barber
, US
Jun 28, 2019 5:23 pm EDT

I have recently received an invoice for payment for the Prevention Magazine that I did not order or subscribe. please, do not send me any magazines or invoices stating that I owe on this so called account. Please cancel this account and any further deliveries of magazines.

Thank you.
Dean Barber
3109 South 12th Street
Marshalltown, Iowa 50158

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8:50 am EDT
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Prevention Magazine subscription mom never ordered

Mom is 88 years old and she keeps receiving bills from Prevention Magazine that she never prescribed to. The bill actually says "Dear B H, We entered a subscription to Prevention Magazine in your name on 05/08/18. As of 06/14/18, we had not received your payment. If you haven't already done so, please take a moment to send us your payment of $24.00 today. How do they get away with this and what can we do to stop them?

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Carol Simmons
, US
May 08, 2019 11:58 am EDT

I received a bill from Prevention for a 13-issue subscription which I did not order. The statement says I ordered this on 4/24/19 and that the payment is due 5/23/19. There is no telephone number on the bill, so I don't know how I can clear up this matter. The bill shows an account number: [protected]

Please advise me what else I need to do.

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8:07 am EDT
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Prevention Magazine past due payment

It has been at least 3 years since the magazine has been cancelled, letters have been sent to cancel the subscription. No magazine has been sent over 2 years at least. We received a bill for $29.88, which we do not owe. I feel we are being harassed to pay for a magazine we have not gotten nor want.

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2:43 pm EDT

Prevention Magazine if you try to leave them they threaten you!

My 85 year old Dad decided that he did not like Prevention Magazine and did not renew the subscription. We sent the renewal offering back with the word cancel on it. We did the same with the second renewal offering. He received a letter from a collection agency yesterday threatening him for non payment of $17.94 for a subscription he was even curtious enough to spend the postage on twice to say no thanks anymore! Unbelievable! I did other research and I guess this is the way they do business, if you try to leave them they threaten you!

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Too Smart
Las Vegas, US
Jun 19, 2011 7:49 pm EDT
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A collection agency over a subscription renewal? unheard of. Even if it were true, collections agencies are regulated by the gov't and can't do anything except in some situations. Just keep sending everything back, unopened.

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3:57 pm EDT
Resolved
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Prevention Magazine charged for but did not order

Prevention Magazine, Harpers Bazaar, and Shape sent me magazines I did not ask for. It being the end of the month and funds are low, between the three of them they overdrew my bank account. Prevention said Magazine Rewards is responsible so I am trying to call them. There must be thousands and thousands of people they've done this to. Could'nt there be a class action lawsuit or something?

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Too Smart
Las Vegas, US
Jun 19, 2011 7:51 pm EDT
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If they got into your account is because you gave them the information.

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2:23 am EDT
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Prevention Magazine trying to make me pay for a magazine I never ordered

It seems Prevention Magazine is up to their old scams. I've never ordered the magazine in my life. I just started receiving it one day out of the blue. Every single time I threw it directly in the trash. Recently, Prevention/Rodale has been leaning on me hard saying I owe them money. They're sending me collections notices! Why doesn't any government agency shut them down? This is a long-time, prevalent, illegal scam. See references:

http://www.bbb.org/new-york-city/business-reviews/magazines-dealers/prevention-magazine-in-new-york-ny-10299/#rating
http://www.prevention.com/community/forums/welcome-center/feedback-suggestions/prevention-magazine-running-subscription-scam
http://www.topix.com/forum/business/financial-services/TN8L9NOLVD3F4CJRR#comments
http://www.complaintsboard.com/complaints/prevention-magazine-c50057.html
http://www.complaintsboard.com/?search=rodale&everything=Everything
/URL removed/
http://www.scamclub.com/reports/Prevention-Magazine-2834.html
http://srv349.rackco.com/showthread.php?t=3610

After many complaints (both telephonic and emails), I finally received some sort of contact from Rodale suggesting that Prevention would no longer be pursuing me:

Discussion Thread
Response (Diana)
Dear Lauren,

Thank you for contacting Prevention Magazine.

We have canceled your subscription. You may receive one or two more issues, please keep them with our compliments. If you receive further billings, please discard them.

If you have additional questions, please feel free to contact us or you can visit http://www.rodaleinc.com/customer-service/frequently-asked-questions.

Sincerely,

Diana
Prevention Magazine Customer Service

www.prevention.com

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maxine quick
Pickens, US
Aug 24, 2012 1:16 pm EDT

I received a rodale book and would like to teturn it. Where do I get the return lable?

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12:24 pm EDT
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Prevention Magazine being shakedn down by a collection agcy for a mag I never ordered.

I have never ordered or subscribed to Prevention Magazine. But I seem to get it anyway. Goes right in the trash. Today I received a letter from a collection agency (RMCB) that I owe money for my subscription. I called the number on the notice and I reached someone in subscriptions for Prevention Magazine in India. She told me that she could suspend my subscription but not cancel it because it had already been paid for by RMCB. She gave me a phone number for them which they of course do not answer. Their outgoing message says that they're in Colorado, not New York. And it also says not to worry, that I'm not being charged for anything. Should I take an answering machine's word for it? This is completely illegal. Why isn't anyone doing anything about it?

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Pamela Pavao
, US
Jan 05, 2011 3:04 pm EST

I just received a 2nd different magazine, that I have never ordered. Golf Digest and Essence. And now a bill for GolfDigest. I've been on the phone and the nettrying to unsubscribe. Been told that an "Out Side Agency" - Blue Dolphin.Com Magazine Store [protected]. Called then and got JUST recodings. And a few contacts, I could not write down, except this one, M2Mags.com. This is a Noyice and a complaint to REVOVE my Name from all your records. without Putting my name directly here, for all to see and scam me more, here is the acct.# assigned me on the Essence Mag. - #[protected]#
singed, PP

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9:15 pm EST
Resolved
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Prevention Magazine scam

I have always pay my bills on time. Out of the blue, I received a debt collection company threatening me to pay up for subscription to Prevention Magazine which I never renewed after it expired. This is absolutely scam. Normally, a respectable magazine will stop sending magazine once you expired. When I call them, they have the nerve to tell me that I am "automatically" enrolled into the renewal program which I seriously never sign up. I told them that I will not fear to take up legal actions against them if they will not cancel my future subscription and write off my balance. I am not obligated to pay them just because they kept sending their stupid magazine after it expired. Never signed up with prevention magazine unless you decided to pay them until the day you die. They are just mafia who try to bully you to buy their magazine. I wish some media/news will pick up this new so that they will not victimize others.

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3:09 pm EDT
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Prevention Magazine they will not send you to collections

They will NOT send you to collections over a $20.
By law there is a minimum charge collection agencies will accept.
I believe this amount is $250, but it could be as small as $100.

Ignore North Shore Collection Agency.
Simply send the envelope back with your request to cancell.
But my goodness, don't pay then expect a refund.

Their purpose is to scare you.
I have (for decades), subscribed to magazines and never paid.
I like to read one or two free issues - and why not.
Worst to get free - Oprah Magazine only sent me 1 free issue.

Keep a file of your endeavors.
And never, ever in your life pay by credit card.

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5:33 pm EDT
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Prevention Magazine scam artists

While filling out an interests listing on the internet, I checked personal health and diet I believe. Somehow I began getting Prevention Magazine. I then starting getting it in the mail...didn't know why at the time. Then I started getting bills and threatening collection notices. I mailed it back after paying initially...saying CANCEL...but now I'm still getting the magazine.

I looked on line as to how to cancel-but it indicates I must know what company initiated the subcription...GOSH, I don't want it!

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pee'd off
millers creek, US
Nov 05, 2009 1:12 pm EST

I ordered from PCH and they sent my subscriptions for a while and then they stopped when I called them about it they did not want to talk to me. they were rude and told me I changed the address and it was my fault and they were not going to send my back issues and they wouldn't talk to me I got angry and they hung up. I will never order anything from PCH again. I had three subscriptions and have missed several months issues.

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9:47 am EDT

Prevention Magazine prevention magazine - north shore agency scam

I received a request for payment from North Shore Agency, Inc. stating their client, Prevention Magazine, had not received a payment for a subscription they claim I ordered. I have never ordered a subscription to Prevention Magazine. I will not pay for something I did not order. Any suggestions on how to best handle this? I do not want this to show up on my credit report. Thanks.

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amy baer
,
Oct 30, 2008 2:47 am EDT

sorry i wrote this too the wrong one sorry about that ignore this

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amy baer
,
Oct 30, 2008 2:39 am EDT

ok i found the number for you its [protected]. tell them you never heard of them and you want it taken off your credit report.a lot of people are having the same problem

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5:46 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Prevention Magazine - threatening letters of collection

I had a subscription to this magazine that expired last year. I have cancelled this subscription several times. I continue to get letters threatening "my good standing" with the publisher. I have been assured via email that my account is cancelled and I continue to get the harassing "IMMEDIATE PAYMENT REQUIRED" invoices. Every time I get one, I contact...

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12:00 am EST

Prevention Magazine don't use a credit card for their magazine!

I subscribed to Prevention Magazine of which I used a credit card to pay for it. Shortly after that the credit card number changed (a whole different story). When the renewal came due, I got a notice from Prevention that my credit card number was no good now and they need me to give them a different credit card number. I called them and told them that I was not interested in renewing. I continued to get multiple notices from them saying I owed for the renewal. I thought they just were slow at getting my subscription stopped. Instead, I got a nasty collection letter from a collection agency for the amount of 2 years of Prevention Magazine! All because they could not force me to automatically renew for their magazine. This is not a reputable business!

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McLovin77
Bangor, US
Feb 13, 2011 11:29 pm EST

I just got a nasty collection letter in the mail from Vincent Maretti at Prevention, demanding I renew my subscription. Thing is, I do not have nor have I ever had a subscription to their [censor] magazine.

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Duane Edgerly
,
Feb 05, 2008 11:19 am EST

Hi
I really can’t comment on your magazine, because I've never read it. I've googled it and it seem like good reading for women. I; however, am of the male gender. I do not want this subscription. There is some mistake. In these days of internet tomfoolery I'm painfully aware of these mistakes being made. Could someone please fix this problem PLEASE expunge this account.

Acc. No. PVN [protected]

Thank You
Duane
P.S I thought the 666 was kind of cute.

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12:00 am EDT
Featured review
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Prevention Magazine - fraud and cheating!

I have been turned over to a collection agency for a delinquent notice on Prevention Magazine. I subscribed last year and was not happy with the magazine it always seemed to be pushing you to get more information from another book they were selling. I did not renew my subscription. Now they say I am past due and have turned this year's "late payment" over...

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