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CB Car Dealers Palmen Motors/KIA

The good, the bad, and the ugly - discover what customers are saying about Palmen Motors/KIA

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2:49 am EST
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Palmen Motors/KIA Tricked into buying a car

My husband and I went to buy TWO cars from this place after getting thee first car and getting lovely service from a sales lady Tina we decided to get the second car from Tina as well. But that is when everything went wrong we never spoke to the finance guy we were told to sign a form that was on a clipboard half covered and told what we signed was to get the second car there. Before we were meant to go in to sign for the car I came across [URL Removed] where they had the same car for $3000 cheaper we went into this place to talk about the price with the finance guy only to be told by Ted Hendrix that we were clients he didn't really care about that he didn't care weather we bought from him or went somewhere else. That I had signed a contract and was responsible for the5% I feel his actions were revolting the way he spoke to us was disgusting and I feel I was somehow tricked into buying this car all And all we lost about $5000 buying our cars from this place and will never return nor will we ever buy a KIA because of Ted Hendrix this man should never be involved in anything to do with feeling good a new car a new home anything that has to do with sales as he will ruin that happy momeant. I feel that I was bullied into buying the car as well as if I was somehow tricked into this deal I fell I need legal advice it just feels as if he has done something illegal .I have only been home two hours and still my anger and disappointmeant towards this man has stopped me from enjoying my new car.

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Liz1
Seattle, US
Feb 11, 2012 8:22 pm EST

Something similar just happened to me this past week. Have you found out if there is any legal precedence?

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2:32 am EST
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Palmen Motors/KIA Rude, bad attitude I can go on...

My husband and I went to buy TWO cars from this place after getting thee first car and getting lovely service from a sales lady Tina we decided to get the second car from Tina as well. But that is when everything went wrong we never spoke to the finance guy we were told to sign a form that was on a clipboard half covered and told what we signed was to get the second car there. Before we were meant to go in to sign for the car I came across [URL Removed] where they had the same car for $3000 cheaper we went into this place to talk about the price with the finance guy only to be told by Ted Hendrix that we were clients he didn't really care about that he didn't care weather we bought from him or went somewhere else. That I had signed a contract and was responsible for the5% I feel his actions were revolting the way he spoke to us was disgusting and I feel I was somehow tricked into buying this car all And all we lost about $5000 buying a car from this place and will never return nor will we ever buy a KIA because of Ted Hendrix this man should never be involved in anything to do with feeling good a new car a new home anything that has to do with sales as he will ruin that happy momeant. I will be seeking legal advice to see if this was trickery

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Update by Trudi Griffith
Jan 11, 2012 3:17 am EST

Funny they now say they were not rude, yet what I would like to know is when there is only 3 people in a closed room, I would like to know how could anyone else know what was said but the 3 of us and the only one that needs to save his ### is the one that's employed with the company Palmen. I have my car I will never go back to palmen again and I will make sure that I will never let a friend or anyone I ever meet go through what we did ... It's a shame you would think that with all the closed businesses around you you would think to up your client services... And if you would do research on palmen and manager services you would find I'm not the only one with a complaint about the rude, aggressive
Treatment we got from palmen.

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