Menu
CB Banks OSN Egypt

The good, the bad, and the ugly - discover what customers are saying about OSN Egypt

Welcome to our customer reviews and complaints page for OSN Egypt. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with OSN Egypt.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used OSN Egypt's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with OSN Egypt, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with OSN Egypt. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
G
8:22 am EST

OSN Egypt cable visa abuse

Kindly note that I have been for years a customer with family bouquet and once the value increased actually doubled I was surprised that they withdraw from my visa without prior approval thus I contacted the customer service and the solved the issue for some months. But at last December I decided to stop the account and formally contracted for that aim and an agent advised account suspension; I gave instruction not to withdraw without notice but they after 3 month withdraw suddenly and without any approval and when calling the cancellation center they manipulated with no actual response.. I need my money refunded as this unethical approach and negligence are not a good sign after years of being one of your customers.
Cable number0110390077
Contract name Ghada Ehab
Mobile 002 [protected]
Egypt

Read full review of OSN Egypt
Hide full review
ComplaintsBoard
M
5:14 pm EDT

OSN Egypt ignoring my cancellation request and debiting my bank account

On the 1st of may I requested by phone to cancel my osn membership and I paid the bill that cover may - june for traveling abroad for 1 year
An apology message were sent for not being a customer with osn
For having a bad history with your cancellation team
I made another phone call during may to confirm my request but the system was down
3rd time during may I called to confirm my cancellation and your agent said ‘' you are late, you have to pay for june - july to accept your cancellation request otherwise I will cancel your cancellation request
I replied don't ignore my cancellation request
Now my bank account was debited by the monthly payment
I can't believe how can an agent cancel a customer's request!
I need an immediate refund and a feed back
My usa cell phone +[protected]

Read full review of OSN Egypt
View 0 more photos
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.