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CB Car Dealers Ole Ben Franklin Motors

The good, the bad, and the ugly - discover what customers are saying about Ole Ben Franklin Motors

Welcome to our customer reviews and complaints page for Ole Ben Franklin Motors. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ole Ben Franklin Motors.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ole Ben Franklin Motors's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Ole Ben Franklin Motors, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Ole Ben Franklin Motors. Your feedback is an important part of our community and will help others make informed decisions.

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1:52 pm EDT

Ole Ben Franklin Motors Scam

After hearing (radio) and seeing (TV) commercials for this dealership my youngest son and I decided to browse Ole Ben Franklin Motors inventory. This company uses "they own the bank) as their big advertising scheme. We arrived at the lot happy to see there was a good selection of vehicles, most under some type of warranty. Strangely enough there were no prices listed on the invoices.

When we indicated we wanted to learn more about th vehicles we were taken to a cubby hole to be, what we called, interrogated. Personal identifiable information was given and copies of our drivers licenses (blown up to 150%) were made. After 20 minutes we were told they could not check with all the banks since it was early evening (what happened to them owning the bank?) but we could put down $1000 or guns to purchase a vehicle. I grabbed the copies of our drivers licenses stating I would rather shred them at home and we walked out the door.

During this entire time we never were allowed to get into a vehicle or drive one. Something is not right at Ole Ben Franklin Motors.

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6:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ole Ben Franklin Motors Liers

I received one pf those scratch and win post cards in the mail from Ole Ben Franklin. It claimed every one was winner and call the number on the post card to see what you won. Among the prizes there was a new truck, a cash prize, and up to $1, 000 in the form of a wal mart gift card. Knowing I was likely wasting my time I called the number and the lady who answered directed me to a man. The man asked me for the number on the post card and when I read it off to him he said "congratulations, you just won a one thousand dollar gift wal mart gift card". I knew I should not get excited yet so I asked him several questions including what do I need to do to claim the prize and is there anything I should know about it like if you send in a receipt they will send you ten dollars for every $100 you spend? He told me no, it's nothing like that. You come in we will fill out a registration form and you will leave the gift card in your hand. I asked him "a one thousand dollar gift card?" and he said yes. I took down the address and drove straight there from work. I filled out a short registration paper and declined info on a new car. On the way home I was very excited because he actually gave me the gift card there! I am a single mom with two small children still in diapers. I work full time and I go to school full time, so you can imagine what going through my mind. How much groceries I can buy, How many diapers I can buy, how much milk and baby food I can buy! When I got home I scratched the pin and checked the balance. $5.00. getting the card cost me more than that in gas! I was so upset! I called and told the manager that I had been lied to and scammed out of my time and I would like to know why. I was told sorry, there is nothing I can do but if you would like a great deal on a car I'd be happy to help! I am furious that I was lied to and I was away from my home and my children for two hour for $5.oo!

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ycart0
, US
Mar 04, 2012 1:14 am EST

Found a vehicle on ebay Listed by them. The only picture not listed on ebay was the back of the vehicle. I ask specifically about the back. Shannon said then that there was no problems. After negotiating a price over the phone I drove from Cleveland tn to Knoxville just to find the vehicle not as described. The back bumper was damaged and some of the clear coat was missing. I was also told when I test drove the vehicle to just go around the block. Not giving anytime to throughly test a vehicle. As I was weighing out the pros and cons of purchasing this vehicle with my wife Shannon complained about me nit picking the vehicle. When I called him out for not being clear to me about the back bumper, he called off the deal. Good customer service.

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Brenda Johnson
, US
Dec 10, 2018 2:05 pm EST
Replying to comment of ycart0

They are liars. They claim to finance anyone and a sign in the show room says 100% approved, that is another lie. They claim to own the bank that is a lie.

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