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The good, the bad, and the ugly - discover what customers are saying about New National Assurance

Welcome to our customer reviews and complaints page for New National Assurance. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with New National Assurance.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used New National Assurance's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with New National Assurance, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with New National Assurance. Your feedback is an important part of our community and will help others make informed decisions.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi I bought a Renault Sandero Stepway in April 2011 through Absa.I took out an insurance policy with New National Assurance. My husband had an accident with my car on the 1st of July. I submitted my claim the same day. The assessor said that the car was a write-off and the insurance company towed the car in the following week from Delportshoop to...

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9:21 am EDT

New National Assurance I will never recommend this lethargic insurance company to anyone

I had my cel phone stolen on the 14th of August 2009, and lodged a claim which after numerous phone calls from my side, I found out they had lost. I immediately resent the info to them and waited patiently. After numerous phone calls from my side I eventually received a notice of payment after one month. After I re-faxed it to them they said they would process the cheque and the funds would be available after 5 to 7 working days. I phoned them this morning again to find out where my money was, and subsequently found out they had not processed it yet! It is now 8 weeks since my original claim, and still NOTHING! I will NEVER recommend this lethargic insurance company to ANYONE! It was recommended by my service provider, I-Talk.

I need my phone for Day to day business as all my emails are retrieved on it when I am not in my office during the day. I have spent at least R150 to R200 on cell phone correspondence and lost time and business due to their ineptitude.

I hope they will respond to this letter to them.

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