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Neo Car Audio Complaints & Reviews

Neo Car Audio - Oregon, Bend / Never got product I paid for

Ch

On April 14, 2009, I ordered two iPod interfaces from Neo Car Audio. I ordered a PODVOLSCV2 for my Volvo, and I ordered a PODCHR310-iAUX for my 2007 Jeep Grand Cherokee. Two separate orders. The Volvo interface came in great shape, with the new iPod cable that works with my iPhone, as their website claimed. It also works fine. However, the interface for my Jeep came with old product, which included an invoice for another person, Robert Gonzales. The interface also had the OLD iPod cable, which will not charge my iPhone 3G. Their website claimed that all product shipped would come with the new...

Neo Car Audio / No after sale service

Mi

I purchased an iPod car adapter, manufactured by the Neo Car Audio company. (I purchased it through a reseller, iCarKits.com). I paid to have it professionally installed in my car. The unit failed to function properly. I contacted the technical support at Neo, and that person assured me that there must be something wrong with the particular unit that I had, and so I should get an exchange from iCarKits. I did so. The new unit had the same bug. The support person at Neo acknowledged in email that there was a bug in their product. The Neo company has the following guarantee on their website (URL...