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MyVitanet Complaints & Reviews

MyVitanet / Never Received Order

Jz
Jan 13, 2012

I placed an order for 20 bars of pine tar soap back on 10/28/2011. After about 5 weeks, I attempted to contact them via email from the customer service link on their website. They never contact me. I tried this again and still no reply. Late last year I left them a voice mail instructing them to phone me and of my intent to have the balance on my credit card refunded since I haven't received this order in over two months. Again, still no reply.

MyVitanet / Missing Refunds-Non-Delivery

El
Nov 3, 2011

I have been using MyVitanet for about 10 years. They used to be good--great prices and selection, and prompt shipping. I highly recommended them to friends and acquaintances, who wanted great, tax-free prices on supplements. Customer service was not great, but not bad, either. In recent years, customer service has become poor, hostile, or non-existent. Shipping has become extremely slow or non-existent. I am currently waiting on a refund, for items that were never shipped, from an order in August 2011. I attempted to use their online cancellation process. I am having the same issues with a...

MyVitanet / Non-Receipt of Merchandise

Zo
Oct 26, 2011

Order placed with MyVitanet on October 5/11 for granola bars with an expectation of 2 weeks delivery. After 2 weeks no product no emails. I sent an email requesting status of my order. My order was being shipped to a US address however I live in Canada and it is necessary for me to make a special trip across the border to pick up the parcel. When no response came after 3 days. I sent another email. I sent 2 more subsequent emails with no response to any of my emails. Payment was made through my credit card with a transaction date of October 7th. As of today, no response. I've already...

MyVitanet / Non delivery

Zo
Oct 26, 2011

I should have consulted with this website before I place my order for granola bars from MyVitanet. I placed my order on October 5/11 expecting the delivery within 2 weeks. The shipment was being sent to a US address and it was necessary for me to make a special trip across the border to pick up the parcel. After two weeks I attempted to contact MyVitanet through their website. When no response came after 3 days, I sent another email. I sent 2 more subsequent emails with no response at all. Payment was made through my credit card with a transaction date of October 7th. As of today, no response...

MyVitanet / MY ORDER DID NOT ARRIVED YET !!!! order vitanet-976558

Er
Apr 13, 2011

IS THIS SITE A TRAP ???? MY ORDER DID NOT ARRIVED YET !!! ORDER VITANET-976558 ORDER VITANET-976558 THIS IS THE THIRD TIME THAT I SEND E-MAIL WITH NO RETURN OR ANSWER!!! I AM REALY WORRIED AND HOPE DONT BE NECESSARY TO HIRE AN ATORNEY IN LOW !!! WHY MY PRODUCT DIDNOT ARRIVED YET ???? IT WAS ORDERD Date Thu Feb 24 13:53:37 EST 2011. ORDER VITANET-976558 I HAVE ASKED SEVERAL TIMES FOR A NEW PASSWORD TO TRACK THE ORDER, SINCE MARCH 11, AND DIDNOT RECEIVED IT YET !!! PLEASE SEND A NEW PASSWORD TO MY E-MAIL: [email protected] COULD YOU PLEASE ANSWER THIS E-MAIL AS YOU INFORM...

MyVitanet - New York / apparent scam

Sy

Dealing with this company has been a surreal experience. It is outrageous and unbelievable that a company which so consistently provides poor, at best, fraudulent more likely, service is still in business. They took my order for 4 items, indicating that they were all in stock, charged my credit card, took 2/12 weeks to ship and then the box contained only 2(those that cost the least) items although the packing slip stated that all 4 were in the package. When I contacted them, frustratingly by email...they informed me that 2 of the items had been discontinued and that they would refund $47.08...

MyVitanet / Horrible Service

My

I completely agree with all of the ANGRY customers pertaining to this rediculous attempt of an online company. For all those probable MyVitaNet.com employees whom say something good about this site here is my horrific testimonial: I placed a $150.00 order on January 21, 2010, didn't hear anything for nearly two weeks at which time I emailed their customer service, waited 3 days with no response then called their 1.800 number which has 3 options, 1 if you already placed an order go to their website, option 2 for NEW orders only, and option 3 for general inquiries which also directs you to...

MyVitanet - Florida / Non deliver and No Customer Service

Fl

I ordered two bottles of Nature's Lining (Health and Gastric Product) from MyVitanet the middle of January. I have not received the product. All I have received is 3 emails telling me that the product is back ordered. I looked for a telephone number to call them, but can not find one anywhere. This Company goes out of their way to make sure you can not contact them. I found the same product somewhere else and ordered it. Tried to cancel my order, online which is the ONLY option you have, but the link to cancel your order never works and they give you no other option to contact them except...

MyVitanet - Ohio, Dublin / refusal to refund payment for unavailable merchandise

Bb

Seller charged my credit card upon receipt of my order. Didn't notify me that merchandise was unavailable. Didn't answer telephone and ignored emails. Refused to issue refund. Also sells under www.drkowalski.com. both companies are scam operations. Beware!

MyVitanet / Bad service

Ji

Notification of backorder was slow but got a great price and received my order in a reasonable time. (Approx 3 weeks) I will order from them again as I did not have any of the problems stated in the negative reviews. Thanks My Vitanet!