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The good, the bad, and the ugly - discover what customers are saying about Momentum Direct

Welcome to our customer reviews and complaints page for Momentum Direct. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Momentum Direct.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Momentum Direct's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Momentum Direct, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Momentum Direct. Your feedback is an important part of our community and will help others make informed decisions.

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12:27 pm EDT

Momentum Direct unauthorized withdraws from bank account

Momentum Direct charged me for the shipping charges when I ordered about three weeks ago, they took out about 58 dollars from my checking account a little over a week ago, now they have also taken out 49.95 on 2/04/08 and then again took out 58.93 on 2/06/08, only two days later! Now my checking balance is NEGATIVE -225.50! This is absolutely ridiculous!
I nearly ran out of gas (with my 17 month old baby in the back) because the gas clerk said my card was declined! When I knew I had over a hundred dollars in the checking account! Now I'm in the biggest jam, bills are going to start pouring in and now I have to pay the bank back for over draft charges! These people need to be stopped and I want ALL of my money back!

Has anybody else sent mail to the Attorney General? If so, what happens? Do you get your money back?

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4:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Momentum Direct this scam is attacking the naive youth in this country

My daughter had ordered the weight loss pills from this company. They did not work and she returned them. This company has charged her bank account three times now. Never returning the initial refund and continuing to charge every week without sending anything. She is in Europe on vacation so she can not freeze here account to avoid other charges to go through. I did manage to get the bank to not allow any checks to come through until she returns to close her account. This is completely fraudulent and this scam is attacking the naive youth in this country.

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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I too ordered the free trial. I did receive the pills but could not take then because of medication I am taking. I called to cancel right away. The man said ok he would cancel my order. Only thing is two checks had already been written on my account. One for $49.95 and one for $58.95. I wish I had seen the complaint board before ordering. I spoke...

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C
12:00 am EDT

Momentum Direct scam and cheating!

I wish that I had read the complaints section about momentum direct before I fell for their scam. I too was told that all I needed to do to try their product was to pay shipping and handling for a free trial. Weeks went by before they took the 2.74 out of my checking acct. and then 2 days later the diet pills came. That package was actually postmarked in TX on Oct 2, 2007 . After a couple of days of being dissatisfied with the product I was getting it prepared to return. I figured they also had a website that would allow me to contact them. That is when I came across the complaints section. I then looked at my online banking to see that they had taking 49.95 out of my acct on the 5th. Not even allowing me the chance to use the free trial. I was so up set that I tried to call the co. with NO luck. I then have sent them about 20 emails practically threatening them to return the money to my acct or send me a check. They even used a check number from my acct that was already used for something else. When I saw that they picked one of my check numbers by random, I was actually floored. I have been in touch with my bank and now I am begging anyone to give me a suggestion on what to do next...

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Miriam Newman
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Feb 14, 2008 12:00 am EST

This diet product was sent to me without request and billed to my bank account. Mailed back bunt unable to email or reach by phone to request refund.

ComplaintsBoard
R
12:00 am EDT

Momentum Direct beware of this scam!

Ordered a FREE trial product from momentum direct where it says you only have to pay for shipping. The only method of payment they accept is an electronic check. After I had not received anything for a few weeks I tried to contact the company at [protected]. The phone would ring twice then disconnect. I tried to call several times but still the same thing. Then today I had 2 more electronic checks posted to my bank account with the same check number as the one that I had used to pay for the shipping. It was from momentum direct for$49.95 on 8/22/07 and $58.93 on 8/24/07. I did not authorize any such payments and was very upset, especially since I never received anything from them. The same number I had tried to call before was on the check. I tried to call it again, and still the same thing as before. I gave it another try and still no answer. [protected]. Only no matter how many times you call all you get is an answering machine. Also their email address is [protected]@momentumdirect.net, but don't expect to get an answer. Their website is www.momentumdirect.net. And their mailing address is:

Momentum Direct
1010 South Magnolia Boulevard
Magnolia, TX 77355

So I had to close my bank account. And right before Christmas too. So beware and if you are having the same problem with this company then call your bank right away and file a forgery claim and they will block your account and you will have to open a new one. Also file as many complaints about this company that you can. We need to put a stop to this company.

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