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The good, the bad, and the ugly - discover what customers are saying about Martofchina.com

Welcome to our customer reviews and complaints page for Martofchina.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Martofchina.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Martofchina.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Martofchina.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Martofchina.com. Your feedback is an important part of our community and will help others make informed decisions.

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5:30 am EDT

Martofchina.com Agent fooled me and hadn't provided any info

I bought coat and jeans from the website www.martofchina.com. I received completely different things, which didn’t look as on the website. I contacted the live chat agent and she promised to change it, but before she needed to consult with manager. She told me that I would get some info soon. I patiently waited, but she never replied. I sent more messages, but again no response. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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7:40 am EDT

Martofchina.com Store uses fake VeriSign, Paypal Verified and McAfee secure logos

Store uses fake VeriSign, Paypal Verified and McAfee secure logos - usually a clear fraud sign. Stay away!

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Ximena Hernandez
Miami Gardens, US
Jan 22, 2014 12:44 am EST

I was extremely worried after I made my first order with Martofchina.com. after I already placed my order I came across some negative reviews on it and doubted that my items would ever arrive.
However it took 10 days (I used express delivery) and the item was with me, the quality of the jacket was really good considering the price I payed and it was exactly as it looked in the photographs so I was pleasantly surprised especially after reading so many negative reviews. My second order I was slightly more worried as the status of my order never changed from 'paid' to 'shipped' leaving me thinking my item had not been shipped. I chose standard delivery this time I contacted martofchina who told me my parcel had been shipped despite the status not being changed. They kindly provided me with a tracking number from which I could track my parcel which was very helpful. The items arrived in 12 days this time which was fast considering it was Christmas time. I am overall really pleased with martofchina and believe they deserve far better reviews as i have no complaints with the service or quality of products I ordered

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