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Marks And Morgan Jewelers Complaints & Reviews

Marks And Morgan Jewelers - Virginia, Midlothian VA / Lost/Stolen Wedding Ring

Along with the lady above my wedding ring was also one that was "lost" on the 23rd of April 2009. After being told that it was lost by UPS and i was not allowed to get the tracking # i did research on my own. I think she thought flashing new diamonds in my face would shut me up but i am not done yet. I am upset beyond the word. The manager of the store at Marks and Morgan told me the whole time it was "lost in transit" but yet so willing to offer me a replacement ring the very same day. Which i also felt was very strange and brought up many red flags. There is no price tag you can place on...

Marks And Morgan Jewelers - Virginia, Richmond / Lost/Stolen Wedding Rings

I took my wedding ring, engagement ring, and anniversary band into the Marks and Morgan at Chesterfield Towne Center on April 10, 2009. They had to put a half shank on the both the wedding ring and the engagement rings and then attach them back with the anniversry band. They called me on April 28 to tell me that UPS lost my rings. My husband and I went into the store to find out that they were actually only missing 1 day. They were supposedly shipped out 2 day on Thursday the 23rd. It was only Tuesday. I thought that this was odd that they would call and worry me, and want me to pick out new...