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Magic Chef Complaints & Reviews

Magic Chef - Massachusetts, Jamaica Plain / Not working from the start

Fdomin32 on May 6, 2015

On 11/08/2014 I purchased a Magic Chef Wine and Beverage Center. We did not start using it until 12/24/2014. Soon after we plugged it in we noticed that the lower zone was not keeping temperature that we set it on. it kept getting warmer. I called Magic Chef and they set me up with a claim#. I was contacted by local refrigeration co. Which came to my home and they determined that the units control board was faulty. They ordered a new control board the put it in last week it worked for 4 days and my unit is doing the same thing that I complained for. The unit is a POS, I contact the co again...

Magic Chef - Georgia, Savannah / Product failure Wine Cooler

tybee on Jun 29, 2011

Purchased wine cooler model MCWC50DBT from Home Depot a little over a year ago. It was out of warranty by one month. I called Home Depot (Jerks) and they could care less. I then called Magic Chef and was since it was out of warranty they would only cover the compressor. At my expense I had to have it removed and sent to them. I contacted a service man and the charge was more than the junk cost. The serviceman asked me where was the product made. I told him it was from China. Then he politely told me that was my problem. Needless to say I do not shop at Home Depot due to their attitude. I went...

Magic Chef / Bad service


I have purchased four (4) magic chef refrigerators since December 2007 from Home Depot. I have had problems with all 4 of them. This is a high rate of failure for any appliance and I think this model is a lemon. 1) One was broken as soon as I bought it and returned to Home Depot and I got it replaced in October 2007. 2) A second one broke which I received a refund for in October of 2008 because it kept on breaking down despite numerous repairs. 3) I just had two more refrigerators fail this February 2009 and they do not get cold resulting in hundreds of dollars in wasted spoiled food. Given...

Magic Chef - Alberta, Edmonton / control panel not longer works

My Magic Chef Electric Range, model # CER3735ACZ is just over 1 year old and the control panel has stopped working. After doing much research on the Internet and finding out that this is a very common occurrence for this company, I have opted to not bother fixing it since there are so many report that the problem will re-occur in 2 years. This is a very expensive part to replace (about $250-$300 with service call) so if one had to replace it twice in 5 years, that would almost cost as much as the range cost in the first place. I was never very impressed with the range in the first place so I...

Magic Chef - Arizona, Phoenix / Majic Chef Wine cooler

Received a Magic Chef wine cooler for a gift last year. All of the sudden it does not stay cold. Called Home Depot in Chandler, AZ and they referred me to Magic Chef. I do not have the receipt nor do the ones that purchased the cooler. Was told by Home Depot they could not help. Magic Chef said it is probably the compressor. ( Seems from your list of complaints that others have had problems with the same product. Perhaps they should have recalled the appliance.) A service call from an independent co. would be at $60 just to look in the compressor plus additional charge for probably a new compressor. Since this was not fault of mine, I feel Magic Chef should replace the appliance. Thank you