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The good, the bad, and the ugly - discover what customers are saying about Lux pup

Welcome to our customer reviews and complaints page for Lux pup. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Lux pup.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Lux pup's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Lux pup, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Lux pup. Your feedback is an important part of our community and will help others make informed decisions.

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12:38 pm EDT
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Lux pup selling unhealthy puppies

I bought a Tea cup maltese puppy from this lady who befriended me. Thinking I could trust her, she fooled me by pretending to have a passion for dogs. To make a long horror story short, my experience with lux pup was horrible. I am a single mother who saved up for 1 year and paid 3500 dollars for a puppy, which I thought would be the dream puppy for my 10 year old, but was fooled soon after. Her website led me to believe she sold quality puppies, but the puppy she sent me was not the one she sent me photos of, this puppy was boney had terrible tear stain, was very scared and all it would do was shake. My little daughter was so upset because her puppy wouldnt play, just run and hide under the bed. She never grew out of this, when I called Michelle and told her she insisted I was abusing the dog. I was appalled, hurt, I gave up and came to the realization that I was ripped off. I was sold an unhealthy dog from a puppy mill. I tried to give the dog the best home I could offer, still tried to love the dog even though it's personality was unnatural. I came home New Year's Eve, of 2011, to the dog having a seizure. She died two hours later of a stroke. I do not recommend this company and pls do not be fooled by this lady website.

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roguewordluver
Grants Pass, US
May 02, 2014 1:10 pm EDT

DO NOT EVER BUY A DOG WITHOUT SEEING BOTH PARENTS! Follow this simple rule and you stand an excellant chance of getting the dog you want. Better yet, adopt from a shelter. Flying puppies is inhumane and 2 lb dogs of any breed, unnatural.

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joshua..
New York, US
May 02, 2014 12:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My first experience with teacup puppy was horrible. Me and wife went to texas to pick up a yorkie from texas teacup puppies. The yorkie was very small but costed us nearly 10k in vet bills and died after 5 month.
My wife was devastated so we decided to buy another little yorkie; and we found luxpup. We explained our situation and asked Michelle to fly the puppy to us, get the blood work done and checked by our vet; if our vet approves, we will buy her and if not, think of the trip as a short vacation. She gladly said ok and flew herself with the dog to us.

Our yorkie now is 4 years old and 2lbs. She is very healthy, happy and cute! She has one of the cutest face I've seen in yorkies with very short nose. My nephew is also waiting for a yorkie from luxpup now.

If you are thinking about buying a puppy from LuxPup, Michelle will always happily answer questions and always update you with movies and pictures. Don't believe these complaints. Most of them are biased, and not done by real people who dealt with her. Some doesn't even make sense. Michelle is very honest and her dogs are gorgeous. We would highly recommend her to anyone who's looking for doll face korean puppies. Thank you Michelle for finding us a perfect baby!

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Marymare
Toronto, CA
Sep 03, 2012 5:20 pm EDT

I honestly have no sympathy for people who foolishly purchase animals off the Internet without doing any research. If they had, they would know that there is no such thing as a "tea cup" size, and that is the term backyard breeders and puppy mills use to make money off their unhealthy runts of the litter. Dogs were never meant to be bred the size of a fist- and paying over $3000? As well, if research was done you would know that is an insane amount. I only feel sorry for the poor animals- if stupid idiots would stop giving these monsters money they would not have a business of torturing animals.

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This lady does not stand behind the pups they sell, these dogs are not 100% tecups, they are bred very very skinny and not allowed full portions of food so they stay skinny and dont grow... which makes there weight less, they grow larger then average yorkies, there legs grow and grow but there is nothing to them but bones, I purchased 2 dogs from her hoping...

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