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Lucas Car Care Complaints & Reviews

Lucas Car Care - Texas, Houston / Bad car service

Ma
May 26, 2013

I took my BMW 5 series to Lucas Car Care in order to get A/C fixed. My conditioning system developed a leak and therefore stopped working properly. After running my car through diagnostics technician from Lucas Car Care concluded that a gasket in the A/C assembly has worn out and needs to be replaced. I was assured that this auto service is using only genuine parts and all their work will meet BMW warranty standards. So I left my car there and returned 2 days after to pick it up. When I was checking A/C all looked normal, it was working normally and appeared not to leak. I took my car to a...

Lucas Car Care / service was bashed by someone

Am

I just wanted to share with others about the fabulous service I receive at Lucas Car Care every time I visit. The thing that stands out the most to me is regardless if it is your first visit or your twentieth, the owners and the staff of Lucas Car Care make sure I feel like the most important person there. I know that I can go to Lucas Car Care for a routine oil change or a complex engine issue and know that there are going to give me all the options available and are going to do whatever it takes to get it done for me. Thanks for being there for me every time! but it was disappointing to see...