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Los Angeles Times Complaints & Reviews

Los Angeles Times - California / Subscription

La
Feb 17, 2013

We were LA Times subscribers until early 2012 they changed their policy of no vacation stop credit. They offered $26 for 52 weeks Sunday only paper wanting us to stay with subscription, we declined it. On 11/28/2012, I got a call from an agent, Joseph #293 (he called himself as) and was offered $1 per week for Sunday paper for 8 weeks. He promised AGAIN that when we placed a vacation stop, LA Times would honor that and would extend the time period. In addition, he offered $10 gift card which would be 4-6 weeks for the delivery. I told Joseph that LA Times did not have the policy that allow the...

Los Angeles Times / Rip off

An

After a one year promo offer, the Times kept delivering the paper. About a month later I got a bill for another year at the regular rate (twice as much). I called customer service and asked to cancel immediately and complained about amount being charged. They offset the charge to the amount of papers delivered. I gave in and paid and again I asked for the paper to be cancelled and again they continued delivery. I immediately called customer service and ask for cancellation and lo and behold one more bill for the balance of papers delivered. I'm refusing to pay because they did not heed my request to cancel the second time! Don't rip me off!

Los Angeles Times / Unethical Selling Practices!

Jo

How low will a newspaper company go to sell more papers? Apparently, so low, they would stoop beneath credit card companies and telemarketing firms by using unethical business practices, such as targeting college students and low income families. Pasasdena City College student Tracy H. was tricked, for lack of a better word, into subscribing to the L.A. Times under the false pretenses that she would receive two months of free papers. What the L.A. Times representative did not tell her was, if she did not cancel before the two months, the paper would continue to be sent to her residence and she...