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laminate floor Complaints & Reviews

laminate floor - New Jersey / bad service

Oct 19, 2013

I would like to inform you about my horrifying experience with one of your employees today. We had laminate floors installed a year ago. A huge bubble formed under the floors along with some smaller blisters. Today I finally had someone come to fix the floor after almost 2 months on the phone with Sears being transferred from one party to another. First of all, this man was two hours late. I had wasted a whole day waiting for him. I work full time and had to take the day off. He did fix the main bubble and some of the blisters, but he missed one. When I showed him the remaining blister he got angry...

laminate floor - Massachusetts / WORK INSUFFICIENTLY PERFORMED

Aug 26, 2013

Janet Villandry AUGUST 26. 2013 Good morning, BUYER BEWARE Can anyone tell me how to contact National Floors Direct? I had a laminate floor installed on 7-9-13. The installer came at 1:00 p.m. He said he would not be able to complete the flooring that day. He said he would tear up the old carpet and padding and lay down the new padding to ready the floor for installation the following day. This is a condo that I am renovating with the intent of moving there. I decided to check to see what he accomplished and went down to the condo around 6:30 P.M. When I went in, he was rushing around. He had...