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Lady Foot Locker Complaints & Reviews

Lady Foot Locker / Nike shoes

La
Feb 8, 2017

I do not recommend this company Lady Foot Locker to anyone, they are really bad, they don't deliver orders and there is no customer service! Ordered a pair of Nike shoes from this online store and it was a Christmas present, but shoes never showed up. It is not February and still no sign of my order. I wish I read these reviews earlier. I want to get a refund, but I can't get in touch with them. I called many times and tried to contact them via online contact form but they seem to care. Awful company, save your money from these scam artists!

Lady Foot Locker / Interrogation of payment method

De
Oct 1, 2013

I want to say that your company has the worst service possible. I ordered two pair of NIKE W DUAL FUSION RUN BRTH-CI at 132.00 and I got an email stating that I needed to answer some questions regarding payment verification on Sunday. I called from work on Sunday and when transfer to three different departments. Once at the correct department I was asked a million question regarding my address and credit card. The interrogation made me feel like a criminal and my decision to never shop with you all again was sealed then and there. I work for a company and we would never treat a customer like...

Lady Foot Locker - California / Refund policy

Te
Jan 21, 2012

Lady Foot Locker has a strict 30 day return policy (even during the holidays). I purchased expensive running shoes and needed to return them. I tried to return them at FootLocker, but was told I HAD to return them to Lady Foot Locker. There aren't as many of those stores and when I returned the item it was 35 days from purchase. Even just 5 days after the purchase, and even during the Christmas season (purchased on 12/16) they refused to give refund my credit card - the insisted on a store credit or gift card. Customer Service is obviously NOT part of their corporate policy.

Lady Foot Locker - California, Valencia / cutomer service

Ni
Jan 17, 2012

I am a man of 48 years old I went to lady foot locker on December 23 rd to purchase a pair of shoe for my wife which I did. on Christmas my wife tried them on and were to small I went back to see if they had a 1/2 size bigger and the girl working their said they did not come in half sizes. I told her then that I would like to return them, when I said that she started looking at the shoe and said that these shoes have been put on in a very bad way. I said of course she tried them on but they are to small and told me i could not return them because of that. I have never heard of such a thing...

Lady Foot Locker / Unsanitary Conditions - Dirty Socks

Pe

I recently went you Lady Foot Locker in Fredericksburg, VA to purchase school shoes. She selected the shoes and asked the associate for the size she needed. Once the associate brought out the shoes she asked "would you like to purchase socks". I knew we would need at least one sock because my daughter wasn't wearing any. I then asked if the store had disposal socks because we didn't wish to purchase socks for the sake of trying on shoes. I was then told that the store carries socks for customers, but only washes them once a day! I asked the associate if other people had the sock...