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Ladies Workout Express Complaints & Reviews

Ladies Workout Express / Non-Payment

De
Aug 17, 2015

NFFS has been late on depositing my money from the earnings of my club. This is the 4th time they have done this and give me NO explanation as to why. They are not returning my calls and my deposit should have been done 12 days ago. I DON"T recommend this company to handle your software or processing. I will be looking for another company.

Ladies Workout Express / Stay away

Ba

I joined the Ladies Workout Express in Asheville NC because it was beside my work at the time. I figured i would go before and after work. Well it wasn't a month later and the facility changed there hours, leaving me with no choice to only go on my 30 min lunch break (How in-convenient.) Well just a few weeks later i found out i was pregnant and was going to be changing jobs. Now mind you I was already driving 45minutes to get to work/ladies express. Then I moved 30 minutes past my house, making it an 1 hour and a half trip. So I called and told them my situation, the lady actually argued with...

Ladies Workout Express - New Jersey, Hamilton Square / fraudulent membership charges

Di

I signed a contract for membership for 18 months. Stopped going at 15 months but made sure I paid the full 18 months of contract. Called the company at the end of the 18 months to let them know I will no longer be a member. I have been charged each month for the last 6 months and now they are threatening to send me to a collections agency. I have spoken with them and tried to convey that I have paid in full (I have a letter from them dated Dec. 26, 2008, stating I am paid in full) but they keep calling and harrassing me.

Ladies Workout Express - New Mexico, Albuquerque / contract termination

De

I've had the same experience with Ladies workout express as most complaints I've read. I was also denied membership withdrawal after being with them for 2 years.My finances have changed, have sent in a cancellation letter, with no response. Charge card is still being charged, and trying to dispute the charges has only cost me more, because according to National Fitness Finance, you can only drop membership with medical reasons, which is not what I was told when I joined. After the first year, you we're able to withdrawal with good reason. If financial reasons aren't good enough, what is????????????

Ladies Workout Express - Florida / Gym closed without warning

Na

Hi i just wanted to know if you'll are a good gym because when me and my family meaning my mom and brother we went to this gym called Bally's and Bally's had people that were out of shape working and we thought that was ignorant because how are they going to tell us that we can start working out they was fat and not in shape i and my mom and brother have a problem with that and i just wanted to know you'll not like that are you'll. Can someone please hit me back.

Ladies Workout Express - Ohio, Westlake / contract cancellation

Sh

I am a 61-year old widow on a fixed income. In 2006, while I was living in my own apartment and still able to work, I joined the fitness club. In March of 2007, I had to leave my job due to health problems, the first of which resulted in knee surgery. I told the staff that I had to quit the club and they gave me a form for my doctor. The form was completed and I sent it back to them. Approx.one month later I returned to the club to let them know the fee is still being deducted from my checking acct. and that I am going back into University Hospital for surgery to remove an acoustic neuroma on...

Ladies Workout Express / Ignoring all problems

An

I joined the workout express because it was close to my work. When I enrolled I was told that I would be able to cancel at any time because I lived so far away. At that time I also purchased personal training sessions. Because of my hectic work schedule I was unable to use the facility and decided to quit. When I spoke with the owner she told me that I would not be able to quit. I was confused because I had been told something different. I spoke with the woman who I enrolled with and she confirmed what she told me at signing up, but could not tell the owner because she would get fired. ...

Ladies Workout Express / Auto Debiting not stopped

Bo

I jointed Ladies Workout Express (LWE) in January 2005 on a two-year contract which I faithfully paid every month (auto debit from checking). I went on month to month after my contract expiration date of January 2007 and continued auto debit. In May, I asked my Bank to stop withdrawals and they said LWE would have to do it. I contacted them and they assured me they would handle it. A payment was taken out in May and again in June. When I saw this, I contacted ABC Financial (which is the billing company for LWE) and they informed me they needed a 30 day cancellation notice (hello! contract...

Ladies Workout Express / Bad experience with Ladies Workout Express

Er

I joined the Ladies Workout Express in Asheville NC because it was beside my work at the time. I figured i would go before and after work. Well it wasn't a month later and the facility changed there hours, leaving me with no choice to only go on my 30 min lunch break (How in-convenient.) Well just a few weeks later i found out i was pregnant and was going to be changing jobs. Now mind you I was already driving 45minutes to get to work/ladies express. Then I moved 30 minutes past my house, making it an 1 hour and a half trip. So I called and told them my situation, the lady actually argued...

Ladies Workout Express / Cancellation being ignored

Pa

I joined Ladies Workout Express when it opened in my area in August of 2004. The new owner signed me up for a 3 year contract stating that clause 9 on the back of the contract would allow me to cancel my membership at any time after 12 months without any penalty fees. Unfortunately now the company refuses to recognize its own agreement even though the reason I want to cancel my contract is the local business has changed ownership and the new employees are very disturbing in behavior. How would you like to go try to work out and reach your "zone" while weirdo club owner sits on the machine...

Ladies Workout Express / Direct debit even after contract ends

Ka

I joined this lovely gym with a one year contract; however, I outgrew its services & decided to join a full-service gym, so when my one year contract ended, which was paid 100% on time (never late), I called in to Ladies Workout Express to confirm that my contract will cease on Oct. 15th, 2006 & inquired as to whether or not I needed to do anything else to discontinue services. The employee informed me that there's nothing else to do & that services will cease once contract is up; however, I do have the option to maintain a client. On Nov 15th, 2006, I was charged a monthly fee from my...

Ladies Workout Express / Scamming unsuspecting clients

Va

Ladies Workout Express was in my neighborhood, so I agreed to the 3 year contract (best "deal") with the understanding that there would be an "out" if I moved from the area. After almost 1 year, I unexpectedly moved from Virginia to Georgia, and submitted the proper documentation to have the contract cancelled. To my surprise, I received notification that, because I still live within 25 MILES of another location, I am responsible for paying each month for the next 2 years! When I tried to call the customer service number, I was put on hold because of "a high volume" of calls (immediate red...