L and B's Concrete Landscape Borders reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about L and B's Concrete Landscape Borders
Welcome to our customer reviews and complaints page for L and B's Concrete Landscape Borders. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with L and B's Concrete Landscape Borders.
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Repairs not completed
The company came to our house to construct borders (the borders are nice). They had to move a sprinkler head to put the borders in. When they moved the sprinkler head they screwed up the adjustment so it was spraying on the house and the neighbors yard. We called to have them come out and fix it, they came out BUT completely turned the sprinkler off. When I called to complain, the man that I spoke to HUNG up the phone on me and the owner sent me what I perceived to be a threatening email. They do nice borders but their customer service is well below par. I was planning on using these guys again in the future but now I will find another company who has better customer service practices. I would NOT recommend this company to a friend or enemy for that matter. Use with Caution if you must.
customer service/repairs not complete
The company came to our house to construct borders (the borders are nice). They had to move a sprinkler head to put the borders in. When they moved the sprinkler head they screwed up the adjustment so it was spraying on the house and the neighbors yard. We called to have them come out and fix it, they came out BUT completely turned the sprinkler off. When I called to complain, the man that I spoke to HUNG up the phone on me and the owner sent me what I perceived to be a threatening email. They do nice borders but their customer service is well below par. I was planning on using these guys again in the future but now I will find another company who has better customer service practices. I would NOT recommend this company to a friend or enemy for that matter. Use with Caution if you must.
CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE! THEY WILL HANG UP ON YOU WHEN YOU COMPLAIN AND WHEN YOU TRY TO CALL BACK THEY WILL HOOK THE PHONE UP TO A FX MACHINE, happened to me!
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