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The good, the bad, and the ugly - discover what customers are saying about Kettle Of Fish Clothing

Welcome to our customer reviews and complaints page for Kettle Of Fish Clothing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Kettle Of Fish Clothing.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Kettle Of Fish Clothing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Kettle Of Fish Clothing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Kettle Of Fish Clothing. Your feedback is an important part of our community and will help others make informed decisions.

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12:18 pm EDT
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Kettle Of Fish Clothing Never shipped order

The company never shipped my order and never responded to any of my emails or calls and they don't answer the phone. It has been nearly 2 months since my order was placed. Luckily, I used Paypal so I am not out any money. However, I have a very disappointed 5 year old who never got the special outfits she had her heart set on.

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Lisa_Andersen
Bloomfield Hills, US
Jan 10, 2015 5:40 pm EST
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Cossackprincess sounds like a friend of the Russian Olga Zurek from Little Fashions Boutique in Green Brook, New Jersey. Why write negative feedback about a store that is out of business and has moved on? This comment "stinks" of sour grapes, perhaps, because Little Fashions Boutique doesn't seem to be doing too well financially...

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3:31 pm EDT
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Kettle Of Fish Clothing never received merchandise but they took my money!

I purchased online, paid and have not received the merchandise. I have left multiple phone messages and emails, but it constantly goes to a recording. Nobody has responded...I want my merchandise or my money back! It's been 3+ weeks! Their site says shipping is 4-7 days. Who can help? This company sounds like a fraud!

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SheaGrace
Cazenovia, US
Nov 08, 2012 2:00 pm EST

The same thing happened with me with Kettle of Fish! DO NOT SHOP FROM THEM! Three weeks ago I placed an order ($400.00)and still haven't received it. Left two phone messages(because no one EVER picks up the phone) and an e-mail. No response. I called my credit card company and they are looking into it whatever that means. I order about 85-90% of my childrens clothing and shoes online. KOF~You just lost a customer who spends a-lot of money at on-line childrens boutiques. Glad I learned what you are all about before I spent anymore. By the way everyone, LaBella Flora & A Childs Closet are great boutiques that I have order from for years.

Ramelle
Ramelle
Weed, US
Sep 28, 2011 3:37 pm EDT
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Take a look at this complaint about the company and the owner's responses, they will blow your mind with the lack of ethics and professionalism.

Kettle Of Fish Clothing — Failure of Reimursement & Returns

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10:46 pm EDT
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Kettle Of Fish Clothing Failure of Reimursement & Returns

I have never had such poor service and experience online as I have with Kettle of Fish Clothing Co. Since I received my daughter's clothing order from Kettle of Fish Clothing online I have been unable to contact them on over ten e-mails and phone calls...it has been almost TWO WEEKS. They have yet to reimburse me for an outfit I paid for-when my package arrived they wrote "sold out" on the order slip and never reimbursed my account. The number on their website I have called SEVERAL times to also return a dress and there has been no answers and no return e-mails. I shop daily online and have never had this experience. Lastly, the coupon coede they gave me with my order did not work. I am glad to see I am not alone with Kettle of Fish's customer service.

Read full review of Kettle Of Fish Clothing and 28 comments
Update by GwenNSonnie
Aug 08, 2011 9:53 pm EDT

FACT: Kettle of Fish has yet to reimburse me for a dress I bought back in June. The more and more you post, the more and more guilty you look Kettle of Fish...

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Jonathan Berone
, US
Aug 07, 2015 10:54 am EDT

So we hired an attorney to deal with Kettleoffishclothing.com kettle of fish clothing. They are going around the internet and slinging insults because of their poor reputation. Please contact us if you would like to be included in the class action. We are setting up a site now and will post back shortly. The owner of this establishment has made many false claims, has numerous accounts, and attempts to post from fictitious accounts about her competitors. K P**ry will be held responsible for libel shortly folks. Please check back shortly.

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AmyChicago
Bartlett, US
Jan 27, 2015 9:26 pm EST

Lisa Andersen...are you responding to my post? What store has been out of business for years? I am so confused by your erroneous post. I can go to the Kettle of fish website right now and order something, no? I ordered from there a couple of times in the last 3 years, so I'm not sure who you are and what you are even referring to.

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Lisa_Andersen
Bloomfield Hills, US
Jan 10, 2015 5:35 pm EST
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Absolutely impossible, AmyChicago...the store has been out of business for years...

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AmyChicago
Bartlett, US
Jan 08, 2015 12:12 am EST

I have ordered from this website before, KOF. The person who seems to be responding to the original complaint, from Kettle of Fish, was the same rude and arrogant jerk that sent me a nasty hate email. I had ordered items on the website and after paying for them, received an email 2 days later stating that the items were no longer available. I had emailed KOF to bring up the matter of tracking their stocked items more efficiently and I got a nasty immature email reply back… Reading all of these comments, I am actually laughing to myself that the person who owns this shop or runs it, might need some serious serious meds or even some therapy. My guess is, they might already be on something. Either way, this shop is run by a very unprofessional and complete ignorant jerk. The comments made by KOF only goes to show everyone on the internet, that they are 100% guilty. And not only guilty, but I cannot even believe the manner in which these complaints have been handled! Ha ha ha ha ha ha ha……I hope this woman sinks to the bottom. She's a nasty one!

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KP2006
Abbotsford, CA
Nov 23, 2014 12:36 pm EST

I placed an order Feb.2014. I have yet to receive my order (it is now Nov.23rd). Nine months later!
I cave called and left messages numerous times and emailed with my concerns.
I probably should have got a clue when on a previous order, the Pre-order item still had not arrived a year later.

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Mark TJ
, US
May 23, 2012 11:50 am EDT
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caramac is a loser...

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caramac
Staten Island, US
May 10, 2012 10:17 pm EDT

Horrible shopping experience with this store. I have three calls in and two e-mails and have recevied no response from Kettle of Fish Clothing. I ordered two weeks ago, shipping was 4-7 days. My daughter wanted this dress for a party but Kettle of Fish you are horrible. All you have done is charge my credit card. I will be disputing this with my cc and your company. ADVICE TO SHOPPERS - AVOID THIS WEBSITE.

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caramac
Staten Island, US
May 10, 2012 10:13 pm EDT

I am currently having a negative experience wi6th Kettle of Fish Clothing. I have placed and order, have not heard anything from the company except them charging my credit card. Shipping time says 4-7 days. It's two weeks, my daughter wanted this dress for a function and it said in stock. I have made three calls and two e-mails to day and have heard nothing from this company. Never ever again will I order or recommend anyone order from this website. I will be going to my cc company for reimbursement. DO NOT ORDER FROM THIS COMPANY.

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PoconosJK
Pocono Lake, US
Jan 05, 2012 8:11 pm EST
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I have been trying to contact KOF for the past several months. I purchased a messenger style bag for my daughter and after 2 weeks of use it has torn and frayed at the seams. I have yet to receive a return phone call or email from this company. I have filed a complaint with the BBB but have just been informed that my complaint was closed because the US Postal Service has returned the mail that was sent to KOF as undeliverable. What is up with this company. Don't they know customer service is part of the business they are in. I am so pleased that I spent $42 on a bag that can no longer be used. It lasted a whole 3 weeks.

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Kat Allen
Columbia, US
Dec 08, 2011 8:15 am EST
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I, Kat Allen ( real person using my real name so the company can't pretend this is made up) made the mistake of placing an order for a coat with Kettle of Fish. They sent me a different coat in appearance then the one pictured online, and over charged me. They ignored my note I wrote on the checkout page to be contacted regarding the seeming computer glitch that made the price jump six dollars only after it made it past the item description page and past the cart page and subtotal page to show up on the final page. They never answered the phone and I called them repeatedly for several days or returned my messages. When they finally replied to my email, they told me I basically shouldn't have placed the order if I had a problem with the unexplained price change. Afterwards I noticed in their system they changed it to now include an upsize charge on the coat but they never refunded my card. I WILL NEVER SHOP THERE AGAIN. Of course the fact they have 17 complaints thru the BBB and don't allow returns or refunds tells me they will probably go out of business soon enough. I will be drinking a cocktail that day. Companies like this are what is wrong with America.

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