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The good, the bad, and the ugly - discover what customers are saying about Joowel Jewelry

Welcome to our customer reviews and complaints page for Joowel Jewelry. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Joowel Jewelry.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Joowel Jewelry's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Joowel Jewelry, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Joowel Jewelry. Your feedback is an important part of our community and will help others make informed decisions.

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6:03 am EST

Joowel Jewelry The bracelet and charms were defective and too large for my hand

Don’t order from Joowel Jewelry. I have purchased bracelet with two charms. The seller sent me wrong size of the bracelet as well as the charms were defective. I took this order and returned to the seller, and I added a note that I want refund. But this man started to call me and offered other products. He didn’t listen to me and didn’t want to pay my money back. I can’t persuade him.

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R
4:34 am EST

Joowel Jewelry The seller provided excuse after excuse and my order still hasn't been provided

I purchased charm from Joowel Jewelry and I must get it before 1/12/15. The seller replied to my emails and said that it may be stuck on custom or said some other excuses, but I didn’t trust him. He provided the USPS tracking number for the order, but this number showed that such order didn’t exist. I am so upset and need to know the truth. Does anyone have the same situations? Then, what have you done?

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Lanelore
, US
Mar 31, 2016 10:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am in same position, I returned a bracelet that was too small, they received it on 02/24/16 and so far I haven't received the refund, first I needed to get the RA number and it took them almost 2 weeks for them to send me the number, an top of it the person responding the emails did not make any sense what he was writing.
I got an email saying that they will check on it 7 days ago and so far nothing.
I am still waiting for my refund...

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Janice Pumm
, US
Dec 30, 2015 12:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Joowel Jewelry is a dishonest company. I was promised a credit in early November and I still have not received it. I am tired of the lame excuses. Buyer beware !

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