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Insight Communications Complaints & Reviews

Insight Communications / Rebate scam


For well over a year now I have been trying to get my rebate from the cable company. I had DISH service and paid the early cancellation to switch to cable service. The company promised a rebate up to 200.00. Mine is 137.00. I have sent numerous copies of everything needed and keep getting cards from them to send the same things over and over again. The cost in stamps alone are growing along with my patience wearing thin. I've called and was told it was the rebate dept. and a separate company and they could not help me. I call the rebate dept and they tell me to send the same things over...

Insight Communications - Kentucky, Lexington / Hiring

My sister worked for Insight in Lexington several years ago, I work at a local bank. I know a few employees who work at Insight and always said if my sister ever left Insight I would get a job there because I liked Insight and love customer service, well my sister was let go from Insight and that very day I applied... I was told that because my sister had worked there I couldn't ... So let me get this straight ... I couldn't work there when she worked there because of hiring policys now ... I can't work there because she use to work there ?? I have a great resume... awesome...

Insight Communications - Kentucky, Louisville / Hiring practices!

This company is doing mass hirings under the guise of customer service representative. There is no mention of sales in the interviews or until you have been in training for four weeks. By the time they put you out on the phones you have little to no experience in sales. They then start pressuring you to sell sell sell or lose your job. They keep raising the numbers of sales per day by the week. They fire those who are not able to make the quota or who just hired into do customer service. I feel like I was hired under false pretenses and it's a waste of my time and their time and not to...