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InnSeason Resorts Complaints & Reviews

InnSeason Resorts - Massachusetts / discrimination

Di

I purchased a points timeshare from InnSeason Resorts, which allows us to use any of their properties in New England. I am handicapped, and have been many years. InnSeason Resorts knew of my disability before the contract was signed. In fact, during the sales process, they put us up in handicapped rooms - several times. They have it noted in my record that reservations pulls up that I need a handicapped accessible room - specifically no stairs and a handicapped shower. In the 3 years since I have owned the timeshare, I have been promised handicapped rooms and they don't deliver. The...

InnSeason Resorts - New Hampshire, Lincoln / Special Assessment

Vi

I am outraged by the fact that Innseason Resorts/Pollard Brook is charging its timeshare owners a special assessment to cover their losses resulting from their poor business decisions. As stated in their letter, the funds are due within 30 days of the date of their letter (7/1/09) and unless payment is received, they have threatened their owners with creidt collection. According to our condominium documents, we are not obligated to pay the special assessment as set forth in your letter dated July 1, 2009 (received July 9, 2009). Title II, By-Laws of the Pollard Brook Unit Owners' Association...