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Hutch India Complaints & Reviews

Hutch India / Problem with customer services

Re: Hutch India Subject: Complaint directed at appalling customer service and inability to resolve an issue that has been continuing for over 3 weeks on my number 9819272126. I would like to raise an official complaint where my issue pertaining to my mobile services has been dealt with appalling customer services and a manner of resolve for a very simple issue that has not been resolved as yet, mocking behavior from customer service agents and demeaning conduct for the supervisors on the floor from different departments. My complaint is as follows: After changing my billing address within...

Hutch India / Unsolicited ringtones download

Hutch has downloaded a cheap hindi song as my ring tone WITHOUT my permission on my prepaid connection which is affecting my business and all my clients are making fun of it. Further Hutch has gone ahead and charged for the same by way of automatically deducting the amount from the cash balance,On calling the Hutch customer care repeatedly they refused to entertain my complaint and kept saying that their systems were being upgraded and they cant do anything about this matter. They say that i should call every few hours to check if their systems are ok only then will they be able to revert with...

Hutch India / Poor organization & customer care service!

(i) I had deposited my bill in cash on 3 rd January, 2007 against the due date 29th December,2006 due to new year's holiday. This i had intimate to the customer care service (ccc) ( Kolkata- India) several times when ever they call me for the payment inquiry. At last on on 12th jan i call to the payment receiving agent & after there findings it is there mistake that they did not mail to the hutch company about the payment received.This error is again i intimate to Customer care service (kolkata) 3-4 times. again on 16 th January, 2007 my mobile is showing sim card registration failed...

Hutch India / Strange call from Hutch office

I have got a call from the number 9846007203 at 03:20:51 pm on 03-12-2006 and says that its a call from Hutch Office (Ernamkulam) and asked my Identity details. Does anyone know " Is that number is right or wrong"? Advise smb!

Hutch India / A case of cheating

I happen to purchase a long distance calling card from Hutch India. But ever since I purchase a card it was not working and all the time used to give pre recorded message. Upon approach to customer care representative in Bhavnagar city, I was told by representative that Hutch did not asked you to come and buy this product. This was really very nonsense answer by customer care rep. However I launched on line complaint and I was assured for reply from company in 48 hours. But still nothing is working. And believe me Hutch customer care service is the worst one would have ever seen in their...

Hutch India / Without reason charged money from prepaid account

From my mobile charged 174 rupees on date 15/08/06 without reason. On 16/08/06 customer care reply the reason that is absolutely wrong. Everyone beware of Hutch billing!