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Homewood suites Complaints & Reviews

Homewood suites / Bad service

Ra

Our house flooded at the end of September and we needed to find an extended stay hotel for a few weeks while it was repaired. I was away on business when my wife and daughters checked in, but my wife said that the check-in procedure went well and the gentleman who took care of her was great. During the transaction, she was asked for a credit card and she presented the only card she had on her which was our debit card. We only use our credit card in emergencies and I had the only card on me, as I was traveling. The gentleman said that they do not accept debit cards but "that's okay, if we...

Homewood suites - Texas, Kingwood / Wronged by Hilton

Wr

Our house flooded at the end of September and we needed to find an extended stay hotel for a few weeks while it was repaired. I was away on business when my wife and daughters checked in, but my wife said that the check-in procedure went well and the gentleman who took care of her was great. During the transaction, she was asked for a credit card and she presented the only card she had on her which was our debit card. We only use our credit card in emergencies and I had the only card on me, as I was traveling. The gentleman said that they do not accept debit cards but "that's okay, if we...