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The good, the bad, and the ugly - discover what customers are saying about Home Insurance

Welcome to our customer reviews and complaints page for Home Insurance. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Home Insurance.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Home Insurance's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Home Insurance, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Home Insurance. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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3:51 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 12/15/2021, there was a rain storm in my area. water came from the roof and was dripping onto my sofa and leaking onto my flooring. Bamboo was called to inform them of the issue. Bamboo hired used Code blue who then subcontracted the work to DKI Restoration to come out assess and remediate. DKI came to the house asked me to remove my Christmas tree and...

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ComplaintsBoard
G
1:54 pm EDT

Home Insurance Home Insurance claim

Wish I had found this site before insuring my home with Travelers. What they do amounts to running a scam on the public!

Insured with them in 2003 and after 41 years of home ownership had to file my first claim due to hail damage to a fairly new roof. It's been months and I cannot get a roofer to do the job anywhere near the price Travelers will reimburse. They won't cover some of the areas of damage and recommend companies to me that are so poorly rated by the BBB that I refuse to deal with them. No wonder the top executives get such huge salaries. We pay high premiums thinking we are buying coverage in case there is an event and Travelers rips you off by NOT covering what you have paid the premiuns on. No one wants to ever file a claim, but it is truly disgusting that when your home is hit with damage, you get worse crap from Traveler's Insurance Company which blatanly rips you off by low balling estimates and considering 1/10 a package for roofing squares, even though you have to pay for the full square, after gouging you with taking the preiums for years! It's likely to cost me attorney fees to get the coverage I've already paid for, as I've had six quotes which exceed Traveler's adjustor's estimates, and the guy that came today won't even bother with an estimate after seeing what the claims adjustor worked up.

If you are searching for an insurance company, AVOID Travelers Insurance in case you should ever have a claim!

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5:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Home Insurance non settlement of claim

I have taken home insurance with Aviva (Norwich Union) since 1 year for building and contents. Recently I had my LCD tv installed on the wall by a trade man, but the television fell off the wall leaving a big damage to the wall. I made contacts with the trade man but once he came to know about his work he is not responding to my calls. So I have contacted my insurance company to help with completion of the work as it left big defect on the wall. It is almost more than 2 months since i have requested the work. They have given subcontracted 2 more workers and asking me call between those two workers and when i call the subworkers they are saying i have to contact Aviva as they have to authorize the claim, and when i went back to Aviva they are asking me call the subworkers again. I am very unhappy with how the claim is being dealt.
I need to take it further as it is unacceptable how they treat the policy holders.
I would appreciate if you can help some useful.

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