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The good, the bad, and the ugly - discover what customers are saying about Home Gallery Stores

Welcome to our customer reviews and complaints page for Home Gallery Stores. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Home Gallery Stores.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Home Gallery Stores's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Home Gallery Stores, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Home Gallery Stores. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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10:47 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a two piece china buffet cabinet and the bottom base board part of the top cabinet is bent. The middle curves down and the sides curve up making the cabinet unstable and slides with minimal force. I tried to contact HGS and they originally said the “manufacturer” offered me $150 reimbursement for the damage which I thought was insulting...

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5:22 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

"buyer beware! home gallery stores has some scam going on! i ordered online a sofa on aug 24, to assure that i would receive it after i closed on my new condo the week of 10/24. I was assured that it would. Obviously, i would understand if it went past by a few days due to unforseen circumstances. The sofa was confirmed in stock and has been in stock each...

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ComplaintsBoard
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2:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a fireplace from HomeGalleryStores.com for $2782 and they billed my credit card immediately. I didn't receive any order confirmation email but the website indicated that I should expect 6-8 weeks for delivery. I waited over 3 months and still no delivery, I called the company numerous times to get an expected delivery date, but they never return...

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ComplaintsBoard
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5:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a bed from home gallery stores. The payment plan I worked out was a monthly payment plan. The person I talked to was on the phone with me as we picked out the best plan for me. My payment was suppose to be 121 a month for a two year contract. Home gallery stores is now going in my account taking money from me that I did not authorize. They are...

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ComplaintsBoard
A
11:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have never been so disgusted by a business before. I clicked on the website after a great price came up for an item I had been looking for, the item was over $1500 so when I went to check out, I was prompted to call and get an even lower price, I should've know something was wrong then. When I called I spoke with a lady name Sheryl who emailed me a quote...

Read full review of Home Gallery Stores and 3 comments

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