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HerRoom, NYX Lingerie Co. & E-Retailer Complaints & Reviews

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HerRoom, NYX Lingerie Co. & E-Retailer / returns / deceptive practices

Ch
Char Trainor on Sep 13, 2017
HerRoom shipped 3 items to me in a flimsy mail envelope which appeared to be run over by a vehicle. The items were flattened. HerRoom failed to address my return issues after I had an accident after receiving 3 of 4 items purchased. I requested that they e-mail or mail a return label to me since I could not generate a label online as they instructed. They said they did not have e-mail! and sending out return labels was something they did not / could not do...! This unethical company is a terrible example of mail order e-commerce! They have no respect for their customers. Their practices and...
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