Sort by: Date | Popularity Complaints & Reviews - Florida, Heathrow / Non-Delivery of Product

Jan 12, 2015

On Dec. 5, 2014, I placed an order, #[protected] with They charged my credit card. On Dec. 12 I contacted them asking for a status update on the delivery, opening a customer service ticket #LJK-19121. Not getting a reply, Dec. 17, I made contact again via Hairflix ticket system . And again on, Dec. 26. I still have not heard from Hairflix nor received my order as of Jan. 12, 2015. I made 3 separate attempts calling their customer service number at [protected]. It sends you to an automated voicemail that tells you to email [protected] with any questions or concern... / Non-Delivery/Non-Response

Aug 14, 2012

Buyer beware. I placed an order online July 12, 2012 with immediate payment. One month later I have received nothing (address confirmed), and my *eight* attempts to contact Hairflix have gone entirely unanswered (email, voicemail, customer service tickets via their site). I'm filing with the BBB and my bank to attempt to get a refund. Save yourself the headache and take your purchase elsewhere!