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Grass4Sale Complaints & Reviews

Grass4Sale / Do not buy from them!

Jun 26, 2011

On 5/18/11, I had a live chat conversation with I asked if placed an order for sod on 5/20/11 to be delivered on 6/4/11 between 1-4pm, would there be any problem with that. I was told, "no". I placed my order on 5/20/11:. 6/4/11 came and went and no sod delivery.. No phone call, no email, no contact from whatsoever, . I could not reach anyone at the company until Monday morning at 10am, after being on hold for over 1/2 hr". I talked to James.. James clearly had the order information available, but offered no apology or explanation as to what happened, . He...

Grass4Sale / Screwed up

May 26, 2011

I ordered St. Augustine grass from Grass 4 Sale. They said it was too early to be cut. They said my order was pending. I called 3 times to check on the expected delivery date. They finally said it was time to cut the grass. BUT my order had been canceled. It had been over a month since I had ordered. I would need to reorder. I told them my order was in pending status. Nope, need to reorder. I tried to reorder, but the discount had dropped from 15% to 10%. The shipping had risen from $9.99 to over $50. When I called to complain, they showed no concern and would not honor the original...