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Google Play Store Complaints & Reviews

Google Play Store / payment made for avg security antivirus not accounted for.

Jo
Jul 23, 2019

Dear sir, payment was made to google*avg uk g.co helppaau this was for 2 years subscription for avg security anti virus on my android phone. payment was made via my visa card by my westpac bank account on the 28/6/2019 for $24.99. the transaction id is 3d25c412-cc99-a244-[protected]. an email from google play was payment declined via paypal when infact payment was made direct from my from my visa card. I have sent 3 emails to google play but have no reply. Could you please advise my position in this matter. With thanks, john dawson.

Google Play Store / unauthorised deduction of money from debit card

Bh
Dec 11, 2017

On 11/12/2017 my SBI account was charged for Rs 120, the details are OTHPG 734533451534GOOGLE *Outfit7 g.co/helpp. This is fraudulent charges/deduction of money from my Bank Account as I have not used my debit card. How can my account be charged without my entering any card details ? Such type of illegal activities is not aspected from a reputed organisation like google play store. Please return my money to my account.